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Member Service Representative
Location:
Warrensville Heights, OH
Description:
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide quality, safe and healthy programs and services in our community. Warrensville Family YMCA has an immediate need for a Member Service Representative. The Member Service Representative who are responsible for conducting all member interaction tasks to promote member satisfaction, membership sales, and retention. These tasks include phone and in-person interaction with members and YMCA staff members, administrative activities that may include member and program enrollment, record keeping, and payment processing. Job Responsibilities: Process payments and maintain balanced cash drawer and receipting according to procedures. Inform supervisor and/or co-workers of any dilemmas, concerns, and updates during working times. Apply working knowledge of DAXKO system to job responsibilities in the following areas: data entry, maintenance, reporting, etc. Complete accurate data entry and maintain records on new members, renewals, program participants and guests. Ensure maintenance of all member resource information at front desk. Keep front desk and lobby area neat, clean and professional. Greet members / visitors according to YMCA guidelines. Qualifications: Strong customer service skills. Cash management experience. Organized and able to follow directions. Friendly, outgoing personality. Comfortable working in a membership driven environment. Ability to perform multiple tasks in diverse situations successfully. Computer and keyboarding experience. Strong communication skills and phone etiquette. About YMCA of Greater Cleveland : Our vision is to be the premier community-based, charitable organization that embraces collaborations to build strong kids, strong families and strong communities. Job Posted by ApplicantPro
Company:
Warrensville Family Ymca
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Member Service Representative
Member Service Representative is a Customer Service Service Coordinator Job at Warrensville Family Ymca located in Warrensville Heights OH. Find other listings like Member Service Representative by searching Oodle for Customer Service Service Coordinator Jobs.
Member Service Representative is a Customer Service Service Coordinator Job at Warrensville Family Ymca located in Warrensville Heights OH. Find other listings like Member Service Representative by searching Oodle for Customer Service Service Coordinator Jobs.