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Accommodations Sales Specialist
Location:
Hilton Head Island, SC
Description:
JOB SUMMARY: Continuously exemplifies the Greenwood Communities and Resorts mission, values and quality customer service philosophy in job performance and in relationships to others. This position is responsible for assisting guests in the entire vacation planning experience starting with accommodations and various resort activity reservations. ESSENTIAL JOB FUNCTIONS: Providing the ultimate first impression of Palmetto Dunes Oceanfront Resort Manage inbound calls, which can include general Resort inquiries, vacation quotes, activity bookings & accommodation bookings, and golf bookings Responds to all incoming leads from different channels and formats (online, chat, text) Follows up with all leads for resort-wide sales using lead management protocols and tools Track lead & call information in appropriate formats Cross-sell resort wide activities and merchandise Other necessary duties as necessary to fulfill department needs Adhere to and meet all department sales training techniques and requirements GENERAL QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILLS: Strong written, verbal and social skills Professional and courteous phone and email etiquette Knowledge of local area, including Palmetto Dunes Knowledge of resort activities Helpful and Positive Disposition Ability to multi-task Sales experience preferred Computer skills Microsoft Office Suite EDUCATION/LICENSURE/CERTIFICATIONS: High School Diploma or equivalentWORK ENVIRONMENT: In-office work Extensive phone communication No set schedule will require a flexible schedule to work a mixture of opening and closing shifts SENSORY/PHYSICAL/MENTAL REQUIREMENTS: Extended periods of sitting or standing required Professional and neat appearance Pleasant & cordial phone manner Excellent communication skills Strong Organizational skills a must Equal Opportunity Employer
Company:
Greenwood Communities And Resorts
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Accommodations Sales Specialist
Accommodations Sales Specialist is a Sales Sales Specialist Job at Greenwood Communities and Resorts located in Hilton Head Island SC. Find other listings like Accommodations Sales Specialist by searching Oodle for Sales Sales Specialist Jobs.
Accommodations Sales Specialist is a Sales Sales Specialist Job at Greenwood Communities and Resorts located in Hilton Head Island SC. Find other listings like Accommodations Sales Specialist by searching Oodle for Sales Sales Specialist Jobs.