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Fiber Installer - Firefly Fiber Broadband
Location:
Arrington, VA
Description:
Firefly Fiber Broadband (a wholly owned subsidiary of CVEC) is searching for experienced full time Fiber Installers to join our team in Central Virginia, based at either our Palmyra, Appomattox or Colleen office locations. Fiber Installers will be responsible for the installation, repair and maintenance of Fiber to the Home/Business: Install & splice interior fiber to connect the outside Network Interface Device to Optical Network Termination unit (ONT) inside the premise. Test & verify optical performance. Run Ethernet from ONT to the location of the router & wireless access point unit. Connect wireless extenders, as needed, based on site survey and signal strength readings. Install, set up and optimize wireless connectivity for all connected devices, using both 2.4 and 5.0 Ghz frequencies. Educate customers on Firefly Fiber Broadband service features and benefits, including Managed WiFi, Whole House WiFi, and Firefly Plus VoIP service. Educate Customers about Support Cloud remote diagnostic and configuration management capabilities Measure and record signal strength in dwellings to verify and document proper specifications upon job completion. Record data, complete billing and provisioning utilizing company provided iPad, phone or other workforce management software. Comply with all company specifications for fiber installation work. Meet or exceed Q/A requirements for KPIs including customer satisfaction, rework, and net promoter score. Perform disconnects/reconnects for upgrade or downgrade orders. Update records with detailed and accurate drop placement records & related info. Communicate promptly and effectively with team leader, CSRs and dispatch. Assist with overtime work when necessary due to installation demand. Consistently demonstrate a positive attitude and strong work ethic. Satisfactorily complete company-provided training Locate and mark buried facilities when needed. Job Requirements: Education: High School Diploma or GED required; vocational training or college experience preferred. Job Knowledge and Experience: Must be proficient with the LAN set up and wireless networking protocols Able to read and understand construction maps, and buried and aerial cable prints/schematics. Familiar with Outside Plant OSP maintenance and repair. Experience with fiber splicing tools, visual fault locator, light meter, fiber cleaning kit. Prior experience with both single mode and multi-mode fiber splicing, testing, and termination. Prior IT or Telecommunications experience preferred. Other Job Requirements: Work independently while applying expertise to evaluate and resolve problems. Lifts/carries 70 lbs. or more. Works outdoors in all weather conditions, temperatures and climates. Promote and present a positive, professional, and courteous image to customer. Work in confined spaces when needed. Able to climb and work in elevated conditions while working near aerial power lines. Utilize general computer skills including tablets and smartphones. Work a variety of schedules to include regular duty, overtime when needed, on-call, emergencies, etc. Ability to multitask and work under pressure. Understanding of the Virginia Safe Dig Laws. Able to operate machinery such as drop plow/trenchers to include hand trenching. Use hand held power tools in addition to all other needed devices to complete job tasks. Only qualified electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: XXXX@mycvec.com and your request will be forwarded to the appropriate person. Firefly will not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity (including gender expression), national origin, age, marital status, genetic information, pregnancy, disability, family, military or veteran status, or any other status protected by state or federal law. EOE/AA - Firefly reserves the right to alter, change, modify, and/or terminate this job posting at any time without notice, or obligation, to any party. Job Posted by ApplicantPro
Company:
Central Virginia Electric Cooperative
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Fiber Installer - Firefly Fiber Broadband
Fiber Installer - Firefly Fiber Broadband is a Production Installer Job at Central Virginia Electric Cooperative located in Arrington VA. Find other listings like Fiber Installer - Firefly Fiber Broadband by searching Oodle for Production Installer Jobs.
Fiber Installer - Firefly Fiber Broadband is a Production Installer Job at Central Virginia Electric Cooperative located in Arrington VA. Find other listings like Fiber Installer - Firefly Fiber Broadband by searching Oodle for Production Installer Jobs.