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Enrollment Intake Coordinator
Location:
San Francisco, CA
Description:
On Lok PACE We are a non-profit committed to our participants. Dedicated to The Care of Elders: PACE ( P rogram of A ll-Inclusive C are for the E lderly) was developed to answer the many problems around caring for frail seniors. The PACE model is centered on the belief that it is better for the well-being of seniors with chronic care needs and their families to be served in their community whenever possible. Seniors, their family members, and caregivers face many issues, including transportation to appointments, management of medications, coordination of medical care from different specialists, lack of social interaction, and ability to stay alone at home. On Lok PACE participants receive in home care services and transportation to a On Lok PACE center for primary medical care, social and recreational activities, and other senior care services. We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare. Join our team of leaders to begin a rewarding career! POSITION SUMMARY: Under the direction and supervision of the Director of Marketing and Enrollment, the Enrollment Intake Coordinator is responsible for converting eligible telephone inquiry calls for On Lok Lifeways to meetings with enrollment and outreach specialists. DUTIES / RESPONSIBILITIES: Develops and maintains relationships with new callers and email inquiries who inquire about On Lok Lifeways in order to secure face-to-face meeting with an enrollment specialist. Schedules home visits or program visits with enrollment staff to help bring in new members to meet or exceed monthly enrollment targets. Calls eligible referrals from Customer Relationship Management) (CRM) database to engage clients to face-toface meeting with an enrollment specialist. Develops and executes enrollment strategies for new target markets including but not limited to telephone inquiries and email marketing campaigns. Coordinates and schedules with enrollment staff for efficient and friendly enrollment process. Completes all data collection and mandated paperwork throughout the enrollment process within designated timeframe. Makes calls to database to candidates who have not had recent contact for the purpose of engaging them in the enrollment process. When available, assists with calling or receiving calls from candidates in the enrollment process to confirm, set up, or reschedule appointments. Responds to candidates who requests information via email when needed. All other reasonably related duties as assigned. QUALIFICATIONS (knowledge, skills, abilities) Bachelor's Degree in Marketing, Sales, Communications, Public Relations or related degree. Min. 2 years of complex, long sales cycle experience, including selling over the phone or face-to-face meetings, preferably with diverse populations. Track record of setting, achieving goals and closing multiple accounts per month. Excellent interpersonal, written and verbal communication skills. Must be detail oriented with excellent time management skills. Ability to multi-task and work independently. Must be proactive, positive, driven self-starter who strives for results while demonstrating superior organizational and follow-up skills. Demonstrates good judgment, resourcefulness, flexibility and problem solving to achieve desired results Proficiency with MS Office (Word, Excel, and PowerPoint) required. Valid CA Driver's license in good standing with personal automobile and insurance. Ability to travel to other sites and locations for meetings and presentations. Ability to work non-standard hours when needed. May require bilingual ability. The above statements are intended to describe the general nature of work performed. They are not considered as an exhaustive list of all job tasks performed. On Lok reserves the right to change job descriptions, work hours or work sites as required by the program. On Lok's Employee Benefits include (eligible for any position for 20 hr/wk or more): Medical, Dental, and Vision coverage Retirement Savings Plan 403(b) and Term Life/AD&D Insurance Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP) Pet Insurance and additional discounts Holidays (10 per year), vacation time, sick leave, and long-term disability insurance Your final compensation offer will be determined based on factors such as skills, experience, education, and licenses/certifications. The pay range is expressed as an hourly rate regardless of FLSA status. Exempt positions are paid salaried and are not subject to overtime. Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records. On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status. If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Recruitment ( XXXX@onlok.org ). Job Posted by ApplicantPro
Company:
On Lok
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Enrollment Intake Coordinator
Enrollment Intake Coordinator is a Jobs Enrollment Intake Coordinator Job at On Lok located in San Francisco CA. Find other listings like Enrollment Intake Coordinator by searching Oodle for Jobs Enrollment Intake Coordinator Jobs.
Enrollment Intake Coordinator is a Jobs Enrollment Intake Coordinator Job at On Lok located in San Francisco CA. Find other listings like Enrollment Intake Coordinator by searching Oodle for Jobs Enrollment Intake Coordinator Jobs.