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HVAC - Plumbing Customer Service Rep | Customer Service Representative in Customer Service Job at 1

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HVAC - Plumbing Customer Service Rep

Location:
Irvine, CA
Description:

Kalka Plumbing Heating and Air in Irvine, CA is calling all customer service driven HVAC - Plumbing Customer Service Reps to apply to join our amazing office team full-time ! WHY YOU SHOULD JOIN OUR CUSTOMER SERVICE TEAM We are a busy HVAC and plumbing company that invests in our team and offers real opportunities for career growth. This customer service position works a full-time schedule and earns a competitive pay rate of $20/hour . We provide our HVAC - Plumbing Customer Service Reps with excellent benefits and perks , including AFLAC accident/injury and short-term disability (paid by the company), and paid vacation (accrues after the first 90 days)! We also make it easy to apply! If we have your attention, please continue reading! ABOUT KALKA PLUMBING HEATING AND AIR Kalka Plumbing Heating and Air is a family-owned and operated company that's been serving the Orange County, CA area for 30 years! We service, repair, and install HVAC and plumbing equipment. At Kalka we care about our customers, so we inspect their systems at every visit to ensure the equipment is working properly for when they need it most. Affordability is one of our main goals, so we strive to keep service costs down without skimping on quality. As a diverse family of collaborative, friendly, and fast-paced self-starters , we value teamwork, communication, honesty, respect, and hard work. Which is why we reward our team members' performance through competitive compensation . Ensuring that our employees get the support and tools necessary to enjoy what they do, we're open to suggestions, encourage collaboration, and encourage a positive work-life balance . Additionally, we know success is an outcome of consistency. We help our team of professionals be successful by following a semi-structured process, which includes setting daily and weekly obtainable goals. This process has been proven to make all of us more money ! ARE YOU A GOOD FIT FOR THIS CUSTOMER SERVICE ROLE? We are looking for someone who is motivated to do quality work and further their career as an HVAC - Plumbing Customer Service Rep . Ask yourself: Are you friendly and professional over the phone? Are you detail-oriented? If so, you may be perfect for this Plumbing Customer Service Rep position! WHAT WE NEED FROM YOU In this dispatching role, you're sincere, eloquent, and clear in your communications. Working in the office, you answer phone calls from customers and make outbound calls to book services, schedule, and dispatch technicians with ease and comfort. Your genuine nature comes across to customers as you listen intently to help meet their needs. Your attention to detail helps you avoid double-booking and assists you in setting appointments to best suit the technicians and their schedules. The dispatch work you do is vital for our technicians to get in the door and have the opportunity to service, repair, or replace plumbing and/or HVAC equipment as needed. You are a smooth operator, and the office functions well thanks to your behind-the-scenes efforts. Your dispatch work is exciting and you end each day feeling accomplished and fulfilled! If you can do this and meet the following requirements, apply today! Ability to understand, read, and write English Efficient computer and technology skills Excellent communication skills APPLY NOW AND JOIN OUR DISPATCH TEAM Are you great at multi-tasking in an office setting? Do you have the ability to sound friendly over the phone with customers? Are you a team player who's able to effectively help others and complete your own work? If you answered yes, apply now using our initial quick and easy mobile-optimized application . Location: 92618
Company:
Kalka Plumbing, Heating And Air
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: HVAC - Plumbing Customer Service Rep
HVAC - Plumbing Customer Service Rep is a Customer Service Customer Service Representative Job at Kalka Plumbing, Heating and Air located in Irvine CA. Find other listings like HVAC - Plumbing Customer Service Rep by searching Oodle for Customer Service Customer Service Representative Jobs.