This listing was posted on ApplicantPro.
Assistant PCA Program Manager
Location:
Lawrence, MA
Description:
AgeSpan Formerly Elder Services of the Merrimack Valley/North Shore About Us: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place! At AgeSpan, you'll find a work environment that combines: A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds. A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions. Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills. A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs. Depending on your role and your hours, we offer Flexible schedule and hybrid work opportunities Competitive salaries Healthcare (medical, dental) 403b Retirement Plan with agency match 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays Social Work Licensing Program License Renewal Paid by agency for RN's and Social Workers Mileage reimbursement Free parking Employee Referral Bonuses Employee Assistance Program Tuition Remission Program Agency subsidized gym membership (on-site in Lawrence) Commitment to promoting within Responsibilities: Work as a member of the PCA Leadership Team to support staff within the PCA program and ensure the smooth operations of the program. Participate in the hiring, training, quality assurance and performance evaluation systems within the PCA program and work with assigned PCA staff to ensure that all PCA Staff, new and experienced, receive adequate training and support to perform basic job functions in a competent and professional manner. This position will also act as a Liaison between AgeSpan, Tempus Unlimited, Inc, MassHealth (EOHHS) and Managed Care Programs in various capacities. Essential Functions : (Core duties or tasks that is fundamental and not marginal to performance of the job) Programmatic: Work with the PCA Program Manager to act as a Liaison between AgeSpan, Tempus Unlimited, Inc, and Mass Health (EOHHS) to ensure that the agency complies with all terms of the of EOHHS PCA requirements, respond to all inquiries and coordinate requests from EOHHS. Cooperate in EOHHS fraud detection. Participate in the agency performance evaluation with EOHHS. Receive PCA consumer complaints and consult with the PCA Program Manager to resolve any grievances or concerns. As a member of the PCA Leadership Team, work closely with the PCA Program Manager and PCA QA Reviewer to develop and implement new Quality Assurance initiatives. Assist in maintaining existing Quality Assurance systems in PCA and Managed Care Programs including performance audits as needed. Manage requested PCMA transfers for PCA consumers. Assist PCA staff in completing transition plans for PCA consumers. Direct Service Staff: Directly supervise PCA Administrative staff to ensure compliance and efficient workflows of the PCA program. Participate in new staff hiring and orientation processes for the PCA program. Provide weekly one-on-one Coaching to review for accuracy and compliance with Mass Health, Managed Care Programs, and AgeSpan standards. Monitor progress, provide supervision, and ensure proper training occurs for new Administrative staff and existing Administrative staff. Maintain open communication regarding Administrative staff with PCA Program Manager. In coordination and approval of the PCA Program Manager, complete annual performance evaluation for PCA administrative staff including auditing of work, summarizing team feedback, completing Manager's summary, setting goals, assessing merit increases and conducting evaluation meeting with employee. Participate in Progressive Discipline process as needed. Miscellaneous: Participate in rotation of PCA Person of the Day (POD) coverage as needed. Participates in coverage of the PCA Program when PCA Program Manager is unavailable. Qualifications: BA/BS in Human Services or related field, LSW preferred (or actively pursuing), and minimum of 2 years' experience in direct service (such as, comprehensive knowledge of Mass Health/ASAP/Managed Care systems and programs, PCA software, SAMS and/or Managed Care databases) required. Competence with Microsoft products (Word, Excel, PowerPoint) required. Supervisory experience preferred. Knowledge and experience in the following areas is strongly preferred: quality assurance; supervision; training. Excellent organizational and time management skills, strong detail orientation; leadership qualities, written and verbal communication and presentation skills are strongly preferred. Hours : 37.5hrs AA/EOE AgeSpan is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work-life balance. Job Posted by ApplicantPro
Company:
Agespan
Posted:
December 26 2023 on ApplicantPro
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Assistant PCA Program Manager
Assistant PCA Program Manager is a Executive Program Manager Job at Agespan located in Lawrence MA. Find other listings like Assistant PCA Program Manager by searching Oodle for Executive Program Manager Jobs.
Assistant PCA Program Manager is a Executive Program Manager Job at Agespan located in Lawrence MA. Find other listings like Assistant PCA Program Manager by searching Oodle for Executive Program Manager Jobs.