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Technical Writer II
Location:
Canby, OR
Description:
HawkSoft is......... A creator, marketer, seller and supporter of a SaaS CRM for Independent Insurance Agencies throughout the United States. Established and growing - we have been selling our client management system for 18 years Family owned and family friendly - not beholden to investors when making business decisions and a culture that encourages work/life balance. A commitment to the 40-hour work week for our employees. Seeking an experienced Technical Writer II. Do you find yourself longing to find a smaller, more intimate environment to work in? HawkSoft is uniquely situated to afford that for you. While small enough to provide a close knit environment, we are large enough to offer a competitive salary and benefits along with a structured development process to make sure your work is productive and meaningful. HawkSoft lives its core values: Work to live, Don't live to work Sense of Community Deliver and Exceptional Experience For the Good of All We offer a variety of Benefits and Perks: Coverage: 4 Medical, Dental, & Vision insurance plans offered 100% Company paid Life, AD&D, short and long term disability PTO: Exceptional PTO/Vacation time Performance Reviews: Yearly performance & compensation reviews Flexible Hours: Flexible hours allows you to have a great balance of work and life. Education: We offer great tuition reimbursements and encourage our staff to continue to grow in their careers. 401K: We help you save for retirement. Join the plan in 90 days with a company match. Work/Life Balance: Our management team truly supports our core value of Live to work not Work to live. Duties and Responsibilities : Contributes to moderately complex aspects of a project with occasional direction Plan and execute content strategy for help topics, eLearning guides, videos, training materials, and more Evaluate existing content for clarity and accuracy and suggest changes for improvement Write, and edit with accuracy and clarity , a variety of education al content , including online help, eLearning guides , and video scripts Understand the HawkSoft CMS workflows from a user's perspective, as well as configuration and setting s Use MadCap Flare, XML, and CSS to design, develop, and maintain easy-to-understand educational content for online help, and printed documentation, according to documentation standards Help c reate customer videos using modern technology solutions and equipment and edit video and audio content to produce a final product Collaborate with team, subject matter experts, and stakeholders to understand content needs, information , and examples Edit the work of other writers and participate in content reviews Track, report , and analyze the progress of projects Assist with the development of other visual related educational assets, as needed Knowledge, Skills and Abilities : Ability to write clearly and concisely at a professional level, and arrange information into a logical order Proficiency with technical writing procedures , standards and online Help design and principles Experienced at designing e-learning courses K nowledge of video production techniques , best practices, technologies and processes Demonstrate strong and fluent editorial techniques Ability and willingness to pivot as priorities change Thorough project and time management capabilities within a fast-paced, high-productivity environment , experienced with organizing, tracking and reporting on project timelines, resources and deliverables Able to work and communicate within a team structure as well as independently with minimal supervision Strong attention to detail Excellent written and verbal communication skills Education and Experience: Bachelors Degree in related field a plus High School Diploma or equivalent is required At least 2 years of technical writing experience At least 2 years MadCap Flare or other XML editor and CSS experience Microsoft Word, Excel, and screen capture programs V ideo editing experience is a plus (Camtasia or similar) Insurance industry experience is a plus Job Posted by ApplicantPro
Company:
Hawksoft
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Technical Writer II
Technical Writer II is a Technology Technical Writer Job at Hawksoft located in Canby OR. Find other listings like Technical Writer II by searching Oodle for Technology Technical Writer Jobs.
Technical Writer II is a Technology Technical Writer Job at Hawksoft located in Canby OR. Find other listings like Technical Writer II by searching Oodle for Technology Technical Writer Jobs.