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Quality Assurance Manager
Location:
Ontario, CA
Description:
Position: Quality Assurance Manager Job Description Summary: Hera Technologies, LLC is an Aerospace Manufacturing company dedicated to supporting the launch vehicle, defense, space and commercial aircraft industries with advanced-material, built-to-print components. We are seeking a highly motivated, detail-oriented Quality Assurance Manager to join our team. The Quality Manager is responsible for overall development, implementation, and maintenance of the organization's Quality Management System (QMS) in accordance with AS9100 and ISO 9001:2016 requirements. This position is responsible for ensuring that all products manufactured by Hera Technologies, LLC (the "Company") and staff meet customer specifications and achieves superior quality and reliability levels. FLSA Classification: Salary Exempt Type: Full-time Work Hours: 7:00AM to 4:30PM Monday through Friday (starting time flexible) Some overtime and weekend work may be necessary. Hours may be adjusted at the discretion of your Manager. Reports to: General Manager Salary Range: $105,000 - $150,000 Location: 80% onsite at 1055 E Francis St. Ontario, CA 91761, with 20% travel to Hera East, Cape Canaveral, FL Essential Job Duties (which include, but not limited to): Daily planning of production objectives and headcount needs for quality department. Manage Corrective Action system and process, and interface with operations management to facilitate continuous improvement and defect reduction. Investigate and resolve customer complaints regarding quality. This may entail technical responses to written claims and complaints. Collaborate with customer quality representatives to report process capabilities and out of scope issues to interested customers and management personnel. Participate in recruitment efforts by evaluating applications and resumes, selecting candidates to interview, assessing qualifications, and identifying candidates to hire . Responsible for: hiring, performance assessment, and other activities related to the management of the team regional assignments. Lead and train team members in work function and processes. Ensure Company policies and procedures are followed. Guide the organization by translating customer requirements and interpreting the quality assurance philosophy. Assist the management with the creation and implementation of the QMS to support internal and external customers. Maintain a working knowledge of government and industry quality standards. Develop continuous improvement programs to ensure that Department and Company goals are being met. Coordinate customer-required audits and act as primary contact during the entire audit process. Design and implement quality record retention systems that assure quality history and data will be available for examination by customer and for proper data to be shipped with product. Create and maintain the gauge and inspection tool calibration program. Perform quality engineering reviews of design documentation for compliance with stated requirements. Interface with customers on quality issues and recommend solutions. Coordinate with Departmental leadership to document and record Employee Competency Training: Establish process for ensuring all job functions have tools and knowledge to effectively perform their jobs to a "first time Quality" level. Establish Departmental training matrices by department and job. Establish training program to ensure competency is achieved. Quality policy and departmental objectives. Oversee the receipt and inspection of incoming materials to ensure they meet job requirements per print and PO, inclusive of Outside Processed jobs. Hire, train, counsel, and review employees within the Quality Department. Reduce soft and hard fails in Source Inspection. Show via a metric. Establish Metrics for Scrap Customer Returns (RMAs) Customer Satisfaction and Quality On Time Delivery Supplier On Time Delivery Supplier Quality Supplier Control Audits Performance evaluations CARs Standardize Inspection Processes High Production parts Zotek Insulation parts Emphasis on Lox Dome Insulation Kits Fuel Tank Steps Lower Joint Covers Rohacell Support, Dual Band Astroquartz Soft Goods aka Cut & Sew Mylars -Coordination with Team Set-up processes Inspectors working closely with operators Identify & validate critical dimensions Set-up work instructions Semi-monthly (2x per month) Corrective Action meetings Metrics by Defect type Defect by Work Center Defect by product family Defect by customer Cycle time for CARs (days from start to implementation) Visibility & status of SDRs & other concession requests Support Processes Drawing Control Contract Review Non-conformance report handling & information flow Learn to perform cross-functional operations. Other duties: The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Minimum Qualifications: Minimum 10 years' experience in a management role or equivalent combination of experience and education. Experience with implementation, training, and auditing of AS9100 principles in a manufacturing environment a must. Ability to communicate effectively in oral and written English, including technical terminology. Excellent interpersonal skills needed for collaboration, communication, and presentations. Ability to read and interpret blueprints and other quality documents such as: procedure instructions, operation and maintenance instructions, complex blueprints, and work order documents. Demonstrated knowledge & understanding of MRP/ERP systems. Able to sort out and convey critical information on a timely and accurate basis. Proficient in use of MS-Office programs (Excel, Word, Outlook). Ability to analyze reports, draw conclusions and make recommendations based on findings. Ability to initiate statistical process controls and reports. Applied knowledge of GD&T (Geometric Dimensioning and Tolerances). Identify and drive RCCA, FAI, PPAP, APQP, PFMEA process auditing or validation, and corrective action validations. Demonstrated problem-solving abilities and critical thinking skills. High energy, self-starting, team player who achieves goals and strives for continuous improvement. Ability to utilizing quantitative, qualitative analytical capabilities to communicate and influence others in a concise, data driven manner. Must have practical knowledge of one or more RCCA Root cause analysis tools (8D, A3, Apollo). Ability to learn to perform cross-functional operations. Preferred Qualifications: B.A or B.S. degree in an Aerospace related field. Experience with implementation, training, and auditing of AS9100 principles in an Aerospace manufacturing environment preferred. Work authorization and Clearances: Must be US Citizen or Authorized to work in the US. Must be willing to undergo and pass a criminal background check. Must be able to pass a pre-employment physical examination and drug test. Work environment: Some of the work hours are in an air-conditioned open office with an assigned cubicle and comfortable seating; will require limited walk-throughs in the production area which is not air-conditioned, is noisy, and requires safety protocols. The incumbent will spend a portion of the day on their feet and must follow strict safety rules. They wear safety glasses to protect their eyes from airborne debris. Loud noise from machinery requires use of hearing protectors. They wear hard toe shoes or boots to protect their feet from potentially dropped objects. It is a professional work atmosphere , everyone from top managers to employees holds themselves accountable to their actions. It is a workplace environment where people are respectful, competent, and work together to meet their expectations. It is an open work culture in which no one feels excluded in whatever is going on within the workplace. People are not afraid to talk and are very supportive of each other. It is a rewarding working environment where managers make the effort to show gratitude to those who work hard. Physical Requirements: Ability to safely lift at least 25 lbs. Must be able to navigate warehouse and use hands and arms to reach, feel or handle items both high and low. Prolonged periods sitting at a desk and working on a computer. Stand and/or sit for long periods of time. Sit, Stoop, Kneel and Crouch. Regularly required to talk and hear. Vision abilities required by this job include- near vision, distant vision, color vision, peripheral vision, depth perception and ability to adjust focus. Hera Technologies, LLC Company Profile: Hera Technologies, LLC is a world-class contract Aerospace Manufacturing firm that produces high quality built-to-print and built-to-model metallic and nonmetallic components for the Space, Aerospace, Defense, and Commercial Airline industries. We are a team of talented, ethical and motivated individuals committed to providing our customers with superior quality products delivered on time and aimed to exceed customer expectations. We provide a safe and rewarding work environment that acknowledges individual achievement and promotes entrepreneurial spirit, and teamwork. Hera Technologies, LLC specializes in CNC machining, knife cutting, laser cutting, structural bonding and painting, processing and kitting of a wide variety of metallic, and engineered materials. Our CNC work centers, high-speed routing machines and knife cutting systems offer 2D cutting and 3, 4 and 5-axis milling of a wide range of materials including: single-ply materials, composites, honeycomb core, plastics, ferrous and non-ferrous metals. Benefits: Company paid employee medical, dental and vision insurance Retirement plan option upon eligibility Paid Sick Leave Paid Vacation 10 paid holidays Tuition reimbursement Discretionary bonuses and cash-based employee referral program Incentivized employee referral program Many other great company perks including Hera branded merchandise, a great work environment, and a supportive management team! Hera Technologies, LLC is proud to be an Equal Opportunity Employer. We maintain a workplace free of violence and drugs. We retain the option to perform substance abuse testing before and during employment.
Company:
Hera Technologies
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Quality Assurance Manager
Quality Assurance Manager is a Quality Assurance QA Manager Job at Hera Technologies located in Ontario CA. Find other listings like Quality Assurance Manager by searching Oodle for Quality Assurance QA Manager Jobs.
Quality Assurance Manager is a Quality Assurance QA Manager Job at Hera Technologies located in Ontario CA. Find other listings like Quality Assurance Manager by searching Oodle for Quality Assurance QA Manager Jobs.