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Plumbing Customer Service Specialist | Customer Service Representative in Customer Service Job at 1

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Plumbing Customer Service Specialist

Location:
Gaithersburg, MD
Description:

Warner Super Service is currently hiring for an outgoing full-time Plumbing Customer Service Specialist to join our office team in the Washington D.C area. This customer service position works a full-time schedule and earns a competitive pay of $18.00 an hour. We are local industry leaders and believe that hard work can also be fun. In addition to great pay and our supportive culture , we offer our Plumbing CSR the following benefits and perks: Medical and life insurance Short- and long-term disability Paid percentage of health, dental, and vision insurance 401(k) plan with a 4% company match Commission program We also offer a company-supplied truck, phone, and tablet . So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application . We hope to meet you soon! OUR IDEAL PLUMBING CUSTOMER SERVICE SPECIALIST Customer service driven - Eager to help customers find solutions regardless of challenges Reliable - Shows up to work on time and prepared Respectful - Treats others with kindness and dignity Strong attention to detail - Completes tasks with a strong sense of thoroughness and accuracy Takes pride in their work - Has a high standard of quality of work If these ideal Customer Service Specialist traits describe you, please continue reading! ABOUT WARNER SUPER SERVICE Since 1987, we have been offering the finest work in plumbing and HVAC services to both residential and commercial customers. We take great pride in the work that we do and the results that we are able to provide for each and every one of our customers. From installation and repairs to plumbing, heating, and cooling systems, our clients look to us as their HVAC technician experts. Our employees and their work is the key to our success. We care about our team so we do a lot more than just work together. You'll come to love our company get-together's and you'll build life-long friendships here. In addition to our company culture, we offer benefits and perks to our employees such as medical insurance, life insurance, short-term and long-term disability, the newest technology, and a 401(k) Plan with a 4% company match. PLUMBING CUSTOMER SERVICE SPECIALIST REQUIREMENTS As a full-time Plumbing Customer Service Specialist for us, you are the voice of our company! You get to provide superb customer service to our clients and help keep our plumbing office running smoothly. You must have a positive, friendly disposition that comes through in all your interactions by phone and in person. Your primary responsibilities will be to convert calls into booked service appointments, resolve customer issues, and maintain/update the customer database with accurate information. You must be professional as you establish customer rapport, participate in trainings, and adhere to company policies for resolving complaints. There will always be a variety of office tasks that you can help with! If you can do those things and meet the following requirements, we would be happy to have you as part of our office team! At least 2 years of experience in CSR An interest in Sales Computer proficiency Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If yes, give us the chance to review your information. ARE YOU READY TO JOIN OUR OFFICE TEAM? If you are excited about this full-time customer service opportunity, don't delay. Apply today ! Location: 20745
Company:
Warner Super Service
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Plumbing Customer Service Specialist
Plumbing Customer Service Specialist is a Customer Service Customer Service Representative Job at Warner Super Service located in Gaithersburg MD. Find other listings like Plumbing Customer Service Specialist by searching Oodle for Customer Service Customer Service Representative Jobs.