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Senior Program Manager - Learning and Development
Location:
Washington, DC
Description:
The Executive Leadership Council is the preeminent member organization for the development of global black leaders. Comprised of more than 800 current and former corporate black CEOs, board members and senior executives at Fortune 1000 and Global 500 companies, entrepreneurs leading top-tier firms, and recognized thought leaders, we open channels of opportunity for the development of black executives to positively impact business and communities. Position Overview We are currently seeking a Senior Program Manager, Learning and Development to join the Institute for Leadership Development and Research team. The incumbent will be responsible for the development, programming, and coordination of programs for both external open-enrollment programs and internal custom programs. Additional knowledge in curriculum design of live in-person learning programs and self-directed e-learning programs is beneficial to assist with program management. The Senior Program Manager will support the delivery, review, and maintenance of best-in-class learning programs, virtual learning programs, and user engagement. The Senior Program Manager will collaborate with others on our existing processes to effectively and efficiently build, refresh, and enhance the current offerings and build new ones. The incumbent will ensure that events and programs reach the highest level of participant satisfaction and are strongly positioned to yield excellent member value, Fellow engagement, support and sponsorships. Essential Responsibilities: Program Development Create engaging learning activities and compelling program experiences. Plan, develop, program, and implement virtual and face-to-face global leadership development training. Work directly with training facilitators/instructors/speakers and work closely to oversee all logistics and planning such as drafting consultant/vendor agreements. Support development and locate supporting material/media (audio, video, simulations, role plays, gamification, etc.) to be used within for learning programs. Research and make recommendations of potential facilitators, moderators, and talent. Implement and track timelines for department projects. Update and maintain partners, DEI personnel, and potential sponsor contact lists. Assist in preparing of proposals for sponsorships and custom programs. Provide technical assistance by administering Zoom meetings. Monitor and evaluate program and event effectiveness, and implement changes required for continuous improvement that enable the highest level of satisfaction to be achieved. Represent The ELC with various constituents as required Program Development Contribute directly to internal ELC growth initiatives including project delivery frameworks, internal methodology, design techniques and development of customer offerings Where applicable, support customer lifecycle initiatives, including development of proposals and overarching business development and retention strategy General Contribute to the achievement of established department goals and objectives and adhere to department policies, procedures, quality standards, and safety standards. Maintain current professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing professional networks, and participating in professional associations. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality improvement. Perform other duties as needed. Qualifications and Requirements: Bachelor's degree in education, business, organizational development, communication, or a related field in learning development is required A required minimum of 5 years progressively responsible experience in adult education, instructional design, curriculum development, conducting and/or managing research initiatives, developing and/or managing coaching programs, and implementing research in a combination of for an non-profit organization A required minimum of 5 years progressively experience in Project & Program Management A preferred minimum 2-5 years of progressively experience in Program Sales/Business Development A preferred minimum 2-5 years of progressively experience in Training Instruction/facilitation Previous supervisory experience with the a bility to collaborate with internal teams, external teams, and management to ensure requirements are being met and projects are kept on schedule. Strong analytical and problem-solving skills. Excellent follow-up, time management, organizational, and interpersonal skills. Strong written and oral, communication skills, interpersonal skills, and very strong attention to details. Ability to coordinate several projects simultaneously. Proficiency in the Microsoft Office Suite (i.e. Word, Excel, Outlook, PowerPoint). Skilled in organizing resources, establishing priorities, and multitasking. Must be able to manage and meet deadlines within the parameters that are set. Ability to work effectively with a wide range of constituencies in a diverse community and a passion for and belief in the value of workforce diversity. Ability to work with external taskforces or committees by incorporating their input and suggestions yet balancing internal needs and requirements. Work well under pressure with sound judgment and appropriate confidentiality; demonstrate integrity and a willingness to commit to the overall mission and programs of the Executive Leadership Council. Strong positive attitude and an orientation to getting things done. Prolonged periods sitting at a desk. Must be able to lift to 10 pounds at times. Hybrid Job requires travel up to 10% of the time. Competencies • Mission Alignment & Awareness: Has a passion for and commitment to opening channels of opportunity for the development of Black professionals to positively impact business and local communities; contributes to the organization by understanding and aligning actions with the organization's goals, core functions, and values. • Communications Knowledge: Practices effective communication based on approaches that demonstrate results; delivers relevant and targeted communication aligned with business and audience needs; uses primary and secondary research to inform communications plans; understands business functions in alignment with organizational priorities and audience needs and preferences; networks with internal and external stakeholders; understands the relationship between various communication channels and understands when and how to use a variety of channels; creates clear, consistent, creative, and compelling content. • Planning & Results Orientation: Organizes and executes work to meet organizational goals and objectives while meeting quality standards and following organizational processes; ensures individual performance does not negatively impact the performance of others; recommends additional resources that would improve effectiveness and helps others access required resources; identifies opportunities to improve work processes and efficiency; contributes to setting work priorities and direction; identifies in advance when intended results may not be achieved; takes initiative; is not satisfied with the status quo. • Teamwork & Collaboration: Works well cross functionally and with others on the team to achieve personal goals, team goals, and organizational goals; takes responsibility for individual actions in order to achieve consistent results; fosters team camaraderie, collaboration, and cohesion; understands the impact of one's actions on the ability of their team members to do their jobs; respects the differences other team members bring to the table by openly seeking others' opinions; makes suggestions to improve team engagement and effectiveness; supports implementation of team decisions; professionally gives and seeks feedback in order to achieve common goals. • Problem Solving & Decision-Making: Identifies problems and uses logical analysis to find information, understand causes, and evaluate and select best possible courses of action; seeks information and input to fully understand the cause of problems; takes action to remove obstacles and address problems before they impact performance and results; initiates the evaluation of possible solutions to problems; assesses risks before making a decision; does not take unnecessary risks; effectively navigates through ambiguity, using multiple data points to analyze issues and identify trends. • Creativity & Innovation: Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things; questions common practice and contributes to improvement of processes and outputs; proposes novel ideas; utilizes appropriate brainstorming techniques to generate ideas; researches current thinking and shares ideas; explores different alternatives that would achieve a similar output, with the goal of achieving process simplification or efficiencies. • Resilience & Managing Uncertainty: Adjusts thinking and behavior in order to adapt to changes in the job and work environment with limited stress; is able to work effectively in an unstructured environment; actively promotes and advocates the advantages of changes when new and credible information emerges; acknowledges uncertainty and shares constructive coping strategies with team members. • Communication & Interpersonal Effectiveness: Effectively and appropriately interacts and communicates with others to build positive, constructive, professional relationships; tailors communication style and messages based on the audience; seeks to understand others' points of view, observes verbal and non-verbal cues to encourage open and honest discussions; uses clear, precise, and error-free language; invites and encourages others to participate in discussions; identifies and helps to resolve interpersonal conflict between team members; does not jump to conclusions or act on assumptions. • Customer Focus: Identifies, considers, prioritizes, and takes action on the needs of both internal and external customers; uses knowledge about the customer to inform decision making and problem solving; strives to provide additional value to the customer experience; actively solicits internal and customer feedback in order to improve the relationship; suggests ways to improve the customer experience. The Executive Leadership Council is an Equal Opportunity Employer. It is our policy to ensure equal employment opportunity without discrimination or harassment based on an individual's race, color, religion, sex, national origin, disability, age, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, matriculation, political affiliation, genetic information, or any other protected characteristic as defined by federal, state, and local law. Job Posted by ApplicantPro
Company:
The Executive Leadership Council
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Senior Program Manager - Learning and Development
Senior Program Manager - Learning and Development is a Executive Program Manager Job at The Executive Leadership Council located in Washington DC. Find other listings like Senior Program Manager - Learning and Development by searching Oodle for Executive Program Manager Jobs.
Senior Program Manager - Learning and Development is a Executive Program Manager Job at The Executive Leadership Council located in Washington DC. Find other listings like Senior Program Manager - Learning and Development by searching Oodle for Executive Program Manager Jobs.