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Coordinator, Suicide Grief Support Services
Location:
Boston, MA
Description:
COORDINATOR, SUICIDE GRIEF SUPPORT SERVICES Samaritans, Inc. | https://samaritanshope.org/ Samaritans, Inc. is the leading suicide prevention organization in Massachusetts, providing lifesaving services 24 hours a day, 7 days a week. Samaritans envisions a world without suicide. Our mission is to prevent suicide and offer hope and support to those affected. For nearly 50 years, Samaritans volunteers - selected, trained, and supported by a dedicated professional staff - have provided compassionate and non-judgmental support, free of charge, to callers through its Helpline, and now to texters as well. This growing organization provides prevention, intervention, and postvention services that make our communities healthier and happier, and reduces the stigma associated with suicide and mental health concerns. We provide a working environment that celebrates the positive lifesaving work that occurs here each and every day. S amaritans works to prevent suicide and support those who have lost someone to suicide throughout Greater Boston and MetroWest Massachusetts. Our services are free, confidential, and nonjudgmental. We are in downtown Boston. Our organization is growing and expanding! Starting in 2022, 988 became the nationwide, easy-to-remember 3-digit dialing code for Americans in crisis to connect with suicide prevention and mental health counselors. Samaritans is one of the organizations answering those calls. We can listen and support even more people who reach out for help. ABOUT THE POSITION: One of Samaritans' core program areas is our Suicide Grief Support Services (SGSS). To support survivors in their grieving, Samaritans offers suicide loss survivors nonjudgmental listening and peer support through the following services: SafePlace Support Groups - virtual and in-person (when Covid restrictions are lifted) support groups for suicide loss survivors Survivor-to-Survivor Visits - Peer led visits for loss survivors virtually or in-person "Understanding Your Grief" presentations - virtual or on-site presentations to help people understand what to expect in the grieving process and to provide information on how to cope with traumatic loss The Annual Memorial - A non-denominational service for loss survivors to remember and memorialize their loved ones Local Outreach to Suicide Survivors (LOSS) - An active postvention model that involves proactively responding to a suicide to provide immediate support to loved ones The Coordinator of Suicide Grief Support Services provides administrative, organizational and technical support to GSS programming, volunteers and participants and helps to fosters a healing environment for suicide loss survivors. The Coordinator works with Director of Grief Support Services and the Clinical Manager to manage administrative tasks needed for program functionality. REPORTS TO: Director of Suicide Grief Support Services KEY RESPONSIBILITIES: Grief Support Communicates, supports and coordinates people seeking grief support services in a non-judgmental manner to support survivors and their families Provides resources and information to suicide loss survivors Knowledge of trauma informed service delivery Knowledge of the impact of grief Knowledge of the field of suicide and suicide prevention Volunteers Recruit and identify volunteers Provide administrative support to volunteers Implement volunteer recruitment and retention strategies Coordinate volunteer schedules Assist with the coordination and delivery of volunteer trainings Other Coordinate and organize materials and recruit volunteers to work at the 5K event Maintain accurate and updated records in our Salesforce database ensuring all meetings and contacts are tracked appropriately Assist with communication and public awareness campaigns to support survivor services Collaborate internally and participate in cross-functional programing when appropriate Use technology to evaluate programs and to reach more people with Grief Support Services Represent GSS at other organization-wide events as necessary WORK SCHEDULE: Monday to Friday, Hybrid (2 days in the office and 3 days remote) KEY QUALIFICATIONS: 2 years of professional experience in a social service agency preferred Loss Survivor (individual who has lost someone to suicide) experience preferred Adept at interacting with others in person, over the phone, on zoom, or via email Ability to work with sensitive information and maintain confidentiality Must be highly relational and able to build trusting relationships with volunteers that foster loyalty and commitment to the organization Functions well as a member of a team Ability to interact and resolve conflict effectively Highly organized with strong project management skills required Experience with Salesforce preferred ADDITIONAL REQUIREMENTS: Some local travel for contact with survivors and for industry related conferences as well as visits to other agencies and events Flexibility in working hours appropriate to meet responsibilities is required On call hours required during SafePlace meetings Successfully completes Samaritans' staff Befriending Training STARTING SALARY & BENEFITS: Minimum starting salary is $50,000 and will be set based on experience and skill set Employer matched 401(k) Plan Short and Long-Term Disability coverage as well as Life Insurance Health, Dental and Vision Insurance Healthcare and Childcare FSA, Commuter Benefits and Employee Assistance Program Generous Vacation (New hires start with 10 days), Sick (8 days) and Personal Time Off (5 days) Paid Family Medical Leave benefits Travel Reimbursement 14 paid holidays Direct deposit payroll Samaritans' employees must be vaccinated against COVID-19 or obtain an approved medical or religious exemption. An offer is contingent upon proof that the candidate is fully vaccinated or qualifies for an exemption. Currently our office is re-open on a hybrid schedule with an average of 2 days per week in office, after a period of onboarding for new hires. Out of state applicants will be required to relocate to Massachusetts within six months of employment and also work the same hybrid schedule as all employees. Applications that are missing a resume or cover letter may not be considered. Job Posted by ApplicantPro
Company:
Samaritans Hope
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Coordinator, Suicide Grief Support Services
Coordinator, Suicide Grief Support Services is a Customer Service Support Services Job at Samaritans Hope located in Boston MA. Find other listings like Coordinator, Suicide Grief Support Services by searching Oodle for Customer Service Support Services Jobs.
Coordinator, Suicide Grief Support Services is a Customer Service Support Services Job at Samaritans Hope located in Boston MA. Find other listings like Coordinator, Suicide Grief Support Services by searching Oodle for Customer Service Support Services Jobs.