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Casualty Claims Director-Hybrid Opportunities Available
Location:
Bedford Park, IL
Description:
At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas . Join in on the excitement and become part of our thriving organization! We are seeking a Casualty Director to join our team! The Casualty Director is responsible for the direct supervision of the Casualty Claims units. Scope of the position includes ensuring compliance with State mandated claims handling guidelines and assuring proper investigation and conclusions of claims. Monitor production, staff development and the quality of files assigned to the Unit. DUTIES & RESPONSIBILITIES: Lead, motivate, and provide direction to the Casualty Unit staff. Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained. Place appropriate authority level on claim files based upon investigation of facts and approve settlement checks within authority. Review reports, design and support the implementation of procedures which improve claim settlement and customer service levels and ensure that desired quality and quantity levels are maintained. Oversee the implementation and monitoring of procedures to assure effectiveness and compliance. Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes. Work with staff relative to any suits drawn on cases with respect to litigation handling. Develop and manage a cost-effective defense strategy. Identify Systems issues/problems/suggestions for enhancements. Manage the administrative functions of the unit which include: Review, provide direction and assign new losses Screening and selecting candidates Setting performance objectives and monitoring performance results Conduct performance appraisals Complete reports as necessary Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.) Conduct unit meetings Review and respond to Department of Insurance complaints Review and direct claim activity on customer inquiries Complete special projects as assigned. QUALIFICATIONS: Required: College degree or related industry experience. 5+ years auto liability claims and supervisory experience. 5+ years managing casualty / litigated personal auto files. Strong technical and administrative background in auto claims handling. Ability to work independently on technical and administrative matters in accordance with company policy and procedures. Good leadership, training and development skills. Excellent communication, interpersonal and organizational skills. Ability to pass written examinations where required by state statutes to become a licensed claim adjuster. Job Posted by ApplicantPro
Company:
Warrior Insurance Network
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Casualty Claims Director-Hybrid Opportunities Available
Casualty Claims Director-Hybrid Opportunities Available is a Executive Director Job at Warrior Insurance Network located in Bedford Park IL. Find other listings like Casualty Claims Director-Hybrid Opportunities Available by searching Oodle for Executive Director Jobs.
Casualty Claims Director-Hybrid Opportunities Available is a Executive Director Job at Warrior Insurance Network located in Bedford Park IL. Find other listings like Casualty Claims Director-Hybrid Opportunities Available by searching Oodle for Executive Director Jobs.