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Internship - Customer Experience
Location:
Mobile, AL
Description:
Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world. A commercial aircraft manufacturer, with Space and Defense as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader. Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than six-fold order book increase since 2000. Position Summary: Looking for a high-energy, warm and welcoming attitude that excels in a customer facing environment. Responsible for a wide range of activities to include customer service, internal and external communication for delivery center Primary Responsibilities: Access to site Prepare badged site access for customers Coordinate any ad-hoc transportation Monitor customer parking spaces to ensure customers only Transportation Maintain and manage use of customer van and customer golf cart Facilities and services Welcome all customers to site and ensure they are settled Ensure sufficient stocks of beverages and snacks are maintained Maintain customer areas (offices, lounge, reception, etc...), coordinate with facilities if necessary Coordinate any last minute catering needs Request wifi usernames and passwords for each member of the customer delivery team through IT. Update customer wifi spreadsheet on shared drive Monitor IT equipment in customer offices (printer, television display, phones, etc...) Monitor and maintain office supplies for each customer delivery room as well as PPE Assist customers with mail or shipments needed while on site. Coordinate with mail room and logistics for timely pickup/delivery Assist with internal and external communication for delivery center Qualifications/Basic Job Requirements (Skills needed): Previous experience in customer facing environment Good computer skills Education/Special Qualifications (schooling, certifications): Fluent in spoken and written English. Junior or Senior in College or University. Direct Reports: None Nature of Contacts: Involved communication on a daily basis with internal and external parties Physical Requirements: Standard office environment Working Conditions/Physical Demands (for ex. Lifting, working in heights): Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions Hearing: able to hear sufficiently to engage in conversation in office settings Able to hear safety alerts and warning signals. Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification. Equipment Operation Able to operate a wide range of personal and office electronic equipment. Carrying: able to occasionally carry up to 10lbs/5kg while engaging in training, addressing production issues or as part of continuous improvement projects. Lifting: able to occasionally lift up to 10lbs/5kg. Pushing/Pulling: able to push/pull items in office areas. Sitting: able to sit for extended periods of time at the computer and in meetings. Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves. Airbus in America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or genetics. In addition to federal law requirements, Airbus in America complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus in America expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Airbus's employees to perform their job duties may result in discipline up to and including discharge. Job Posted by ApplicantPro
Company:
Airbus Final Assembly Line
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Internship - Customer Experience
Internship - Customer Experience is a Jobs Intern Job at Airbus Final Assembly Line located in Mobile AL. Find other listings like Internship - Customer Experience by searching Oodle for Jobs Intern Jobs.
Internship - Customer Experience is a Jobs Intern Job at Airbus Final Assembly Line located in Mobile AL. Find other listings like Internship - Customer Experience by searching Oodle for Jobs Intern Jobs.