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Case Manager I - Financial Stability
Location:
Austin, TX
Description:
JOB SUMMARY The Case Manager I will provide case management and referral services to individuals and families in need. MINISTERIAL CHARACTER Catholic Charities is a religious organization founded by the Catholic Diocese of Austin to provide direct social services to those in need. It is related to but separate from the diocese. Catholic Charities helps the Bishop of Austin fulfill Christ's mission in Central Texas. Some positions employed in Catholic Charities of Central Texas help to extend the ministry of the Catholic Church in particular ways as outlined in the job description. Therefore, the Catholic Charities of Central Texas employee in this position is related to and assists the Catholic Church in the performance of its ministry and thereby engages in ministry for the church. ESSENTIAL DUTIES Conduct screening and assessment of needs for individuals and families seeking financial assistance to determine eligibility, make pledges, request payment, and provide referrals. Complete all necessary documentation to ensure compliance with funding requirements, license requirements, best practice standards, and agency quality assurance standards. D evelop and maintain a strong knowledge base of Catholic Charities programming and community resources. Assist the Program Manager to identify and implement actions to improve program effectiveness, as necessary. Prepare and submit all required reports and paperwork in a timely and accurate manner. Participate in appropriate community collaborations by cultivating positive relationships with relevant funding and monitoring entities, faith-based organizations, social service providers, and other community partners. Assist clients in implementing short to long-range plans by exploring all available options, identifying the client's own resources and available community and government resources, making appropriate referrals, and assisting in linking client with available resources - serving as facilitator and advocate when necessary. Maintain confidential client files, statistical records, and case notes. Participate as an active team member of Catholic Charities. Maintain a work schedule that maximizes availability to staff and customers. KNOWLEDGE, SKILLS, AND ABILITIES Skill in cultural sensitivity and awareness. Ability to work within the parameters of a program budget. Ability to work independently and with a minimum of supervision. Ability to work effectively with diverse populations, including low-income persons and other disadvantaged persons. Ability to conformably work in a faith-based environment. Ability to maintain confidentiality at all times. Ability to operate various word processing software, spreadsheets, and database programs. Ability to organize, prioritize, and utilize effective time management techniques to meet deadlines. Ability to follow instructions furnished in verbal or written format. Ability to create and foster an environment consistent with agency culture, mission, vision, and values. Ability to develop and maintain positive relationships with all segments of the community (parishes, priests, religious, laity, Catholic ministries, civic leaders, and community agencies. Ability to provide excellent customer service to internal and external customers and work effectively with others. Ability to travel throughout a 25-county service region, as necessary. Minimum Qualifications: Education and Trainings: Bachelor's degree from an accredited American university or equivalent in a foreign country. Experience: One (1) year social service experience preferred. Years of experience may be substituted for the educational requirement at a ratio of two (2) years of full-time wage-earning experience equals one (1) year of education, with a substitution of eight (8) years' experience equals a bachelor's degree. Language: Bilingual English Spanish preferred (proficient in conversing, writing, and reading). Licenses/Certifications: Valid Texas driver's license. Must maintain compliance with the Diocese of Austin Ethics and Integrity in Ministry (EIM) policies throughout the employment period. BUSINESS HOURS AND LOCATION Regular office hours are Monday to Friday, 8:30 AM to 5:00 PM. This position may require working some evenings and weekends. This position works at 1625 Rutherford Lane Austin, TX. WORKING CONDITIONS Catholic Charities is an at-will employer. All buildings and vehicles owned by Catholic Charities of Central Texas are tobacco free. Working in a fast-paced environment with priorities and plans that may change rapidly. Will be exposed to religious ceremonies, conduct and speech including Catholic Christian prayer and liturgical celebrations. Will be required to adhere to established dress codes and conduct standards. Working on weekends, evenings and some holidays may be required. May be required to use personal or agency vehicles to drive to off-site locations through a 25-county region. Traveling within and outside the 25-county service region for meetings and other events may be required, and travel may include overnight lodging.
Company:
Catholic Charities Of Central Texas
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Case Manager I - Financial Stability
Case Manager I - Financial Stability is a Social Services Case Manager Job at Catholic Charities of Central Texas located in Austin TX. Find other listings like Case Manager I - Financial Stability by searching Oodle for Social Services Case Manager Jobs.
Case Manager I - Financial Stability is a Social Services Case Manager Job at Catholic Charities of Central Texas located in Austin TX. Find other listings like Case Manager I - Financial Stability by searching Oodle for Social Services Case Manager Jobs.