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RMA Repair Technician
Location:
Irvine, CA
Description:
ATEN Technology Inc., established in 1979, is specialized in connectivity and management solutions in accessing and sharing technologies. We are looking for a RMA Repair Technician. Responsibilities and Duties: Perform repair service for RMA products from customers. Perform engineering change notice on products per instruction from ATEN/IOGEAR. Perform product inspection and test for brand ATEN/IOGEAR. Perform packaging, labeling and transferring selected items to a designated bin location. Record all RMA activities in G-RMA system for product quality and RMA operation analysis. Forecast spare parts/units and place orders to vendors for meeting committed service level to customers. Manage inventory of spare parts/units and perform physical inventory check at defined schedule. Collaborate with other functions in ATEN TECH office to support business success and achieve best customer satisfaction. Job Requirements: Bachelor of Electrical and Electronics. Experience in the industry of computer ,Consumer electronics and communication. At least 2 years repair experiences in Service RMA operation. System repairing (component replace) Board repairing (not including L4 , BGA replace) Good command of Mandarin speaking and listening is a plus. Language Skills: Strong verbal communication and interpersonal skills.Fluent speaking, reading, and writing in English language required.Professional image, work ethics, and integrity.Strong customer service approach required. Reasoning Ability: Good time management and follow up skills.Efficient and extremely prompt response time.Strong attention to detailsExcellent organizational skills and the ability to manage multiple priorities. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be able to perform work safely without posing harm to self or others.Sitting in chair at designated workstation while performing assigned duties.Common office activities.Standard office environment requiring regular interaction with office-based personnel, external clients, and other external business personnel. The noise level in the work environment is usually moderate.EEO$18-$26 per hour Job Posted by ApplicantPro
Company:
Aten Technology
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: RMA Repair Technician
RMA Repair Technician is a Production Technician Job at Aten Technology located in Irvine CA. Find other listings like RMA Repair Technician by searching Oodle for Production Technician Jobs.
RMA Repair Technician is a Production Technician Job at Aten Technology located in Irvine CA. Find other listings like RMA Repair Technician by searching Oodle for Production Technician Jobs.