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Outbound Account Consultant
Location:
Salt Lake City, UT
Description:
There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you: 12 paid holidays Competitive compensation Benefits, perks, and discounts worth a double-take A positive atmosphere and co-workers who truly care Enjoyable activities and wellness initiatives Hybrid schedule (work-from-home flexibility) Summary: Maximizes services with members and contributes to the success of credit union goals and objectives. Duties and Responsibilities: Make outbound calls to leads and existing members to offer credit union products and services, including account and loan products. Follow up on leads to ensure member satisfaction and identify additional opportunities to cross-sell products and services. Provide excellent customer service by answering member questions, addressing concerns, and providing accurate information. Participate in training and development programs to maintain and improve knowledge of credit union products and services. Demonstrates a highly motivated, positive, outgoing, influential personality with a strong emphasis on sales and being results orientation to ensure the credit union maximizes lending and sales. Consistently demonstrates the ability to think independently, outside the box, by effectively responding to each individual member's unique situation. Commands a thorough knowledge of the lending process from application to closing to ensure maximum funding rates. Demonstrates an unsurpassed commitment to exceptional member service and teamwork that ensures a positive member experience with each encounter. Ensures all credit union and government standards are being met at all times. Handle confidential information and maintain a high level of professionalism and discretion. This job description is not an exhaustive list of all job duties. Other duties may be assigned at any time. Qualifications: High school diploma or GED required 2-5 years of similar or related experience Self-motivated Must be sales-oriented Must be well organized Must have excellent written and oral communication skills Must be able to multi-task Must have or be able to get NMLS license Competencies: Be able to work efficiently and meet needed deadlines Ability to prioritize tasks and manage time effectively in a fast-paced environment Demonstrate and maintain good working knowledge of credit union and government standards through additional training Maintain a professional, courteous, and friendly atmosphere for members and co-workers Ability to adapt to changes in processes, procedures, and technology Must be able to communicate effectively and professionally with members and co-workers Ability to use proper phone etiquette and effectively communicate with members over the phone, including active listening, clear enunciation, and a professional and friendly demeanor Computer/Software Skills: Microsoft Office Suite Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity, age, national origin, disability veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.
Company:
Deseret First Credit Union
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Outbound Account Consultant
Outbound Account Consultant is a Consulting Jobs Consultant Job at Deseret First Credit Union located in Salt Lake City UT. Find other listings like Outbound Account Consultant by searching Oodle for Consulting Jobs Consultant Jobs.
Outbound Account Consultant is a Consulting Jobs Consultant Job at Deseret First Credit Union located in Salt Lake City UT. Find other listings like Outbound Account Consultant by searching Oodle for Consulting Jobs Consultant Jobs.