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Implementation Associate
Location:
Nashville, TN
Description:
About the Opportunity As an Implementation Associate you will work closely with an Implementation Specialist as well as cross functional departments and customers to ensure the timely success of a customer implementation. You will assist the Implementation Specialist in the day-to-day activity of a customer implementation, as well as support small implementations. Key Responsibilities: Analyze and organize large quantities of customer data Accurately and timely setup customer accounts in our ERP and website, as well as prepare any files needed for upload Support Implementation Specialists with the day-to-day activity to ensure customer implementation success Perform audits to ensure accuracy prior to customer go live Provide customer support internally and externally while building strong relationships Develop content and resources for customers and support teams as needed Help identify and create repeatable processes and resources to use Report common patterns, questions, and other issues as needed The above represents general responsibilities for the position. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Qualifications High school education or equivalent and 1-2 years of general business operations or customer service experience Good working knowledge in Microsoft Office applications Outstanding administrative proficiency and customer service skills Ability to work independently or as part of a team Strong organization and time-management skills with the ability to prioritize and manage several demands at one time Detail oriented with the ability to multi-task and produce accurate results Excellent communication skills (both oral and written) with the ability to interact with a variety of internal and external customers, and within all levels of an organization Willing to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Benefits We recognize people as our most valuable asset. Our competitive salary and benefits package include medical, dental and vision benefits, company-paid Life and AD&D insurance, company-paid Short Term and Long-Term disability benefits, 401(k) Plan with a company match, paid holidays, vacation and PTO, and tuition reimbursement. Guy Brown, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.
Company:
Guy Brown
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Implementation Associate
Implementation Associate is a Production Implementation Associate Job at Guy Brown located in Nashville TN. Find other listings like Implementation Associate by searching Oodle for Production Implementation Associate Jobs.
Implementation Associate is a Production Implementation Associate Job at Guy Brown located in Nashville TN. Find other listings like Implementation Associate by searching Oodle for Production Implementation Associate Jobs.