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Member Service Representative - Bilingual Korean (Hybrid)
Location:
New York, NY
Description:
Member Service Representative VillageCareMAX 112 Charles Street, New York, NY 10014 COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE! VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of communication for assisting members in accessing services, solving problems and communicating with other members of the Interdisciplinary Care Team. Some of your daily activities will include: Handling incoming telephone calls and answering questions for members and providers Assisting members in accessing all necessary covered and non-covered services in conjunction with plan of care. Data entry for authorizations under the direction of the Care Management Supervisor. Arrange appointments with physicians and other health care provider services. Assist members in selection of participating providers that will help them improve the quality and outcomes of care. We would like to speak to those who have 3+ years of experience in a related healthcare call center or service environment. High school diploma required - Associates degree strongly preferred. Bilingual - Korean required. There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from world leading carriers and competitive compensation, than we would love to speak with you! PTO package 10 Paid Holidays Personal and Sick time Medical/Dental/Vision HRA/FSA Education Reimbursement Retirement Savings 403(b) Life & Disability Commuter Benefits Paid Family Leave Additional Employee Discounts VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care. VillageCare is a Drug-free workplace. Equal Opportunity Employer Job Posted by ApplicantPro
Company:
Village Care
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Member Service Representative - Bilingual Korean (Hybrid)
Member Service Representative - Bilingual Korean (Hybrid) is a Customer Service Service Coordinator Job at Village Care located in New York NY. Find other listings like Member Service Representative - Bilingual Korean (Hybrid) by searching Oodle for Customer Service Service Coordinator Jobs.
Member Service Representative - Bilingual Korean (Hybrid) is a Customer Service Service Coordinator Job at Village Care located in New York NY. Find other listings like Member Service Representative - Bilingual Korean (Hybrid) by searching Oodle for Customer Service Service Coordinator Jobs.