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Surgery Scheduler
Location:
Wausau, WI
Description:
Summary: Schedules surgical cases with accuracy and efficiency and coordinates all aspects of the cases including patient education. Essential Duties and Responsibilities include the following. Other duties may be assigned: Schedules surgical cases with accuracy and efficiency and coordinates all aspects of the cases.(Service) Confirm surgery date with patient same day the surgeon recommends surgery to the patient. (Quality) Communicates with surgeon and surgeon's team any special needs specific to the surgery and / or patient. (Service) Using AIDET tool connects with patient by phone and starts scheduling process using Surgery Scheduling Form (SFF). (People) Educates patient to all aspects to prepare successfully for surgery. (Quality) Conducts Patient Education; pre-op teaching for each surgical patient.(Quality) Confirms patient has pre-op education; guide book, BJOSC book (Quality) Schedules all required pre-op appointments and communicates them to the patient. (Quality) Accurately enters patient information in the EMR and verifies on follow up appointments . (Service) Schedules hospital cases with Central Scheduling, schedules BJOSC cases with Registration team and Case Manage. (Service) Completes all CMS Quality Reporting (e.g., MIPS, Oxford scores) requirements monitored and reported monthly by IT.(Quality) Coordinates the care and flow of patient between surgeon and PCP offices. (Service) Accurately schedules tests, procedures, rechecks, PT, post op appointments and referrals to other facilities and tracks results.(Quality) Electronically routes SSF to other departments Pre-cert/VOB, Radiology, Patient Advocate, HIM. (Quality) Promotes communication between surgeon, clinical team, OR team and surgery schedulers. (Quality) Maintains surgeons' surgery schedule in the computer.(Service) Collaborates with CST Lead for coverage of add on cases or when scheduling outside of surgeons designated OR block. (Quality) Maintains a tracking tool to ensure no cases are missed. (Quality) Assists other providers and peers when needed.(Service) Attends 90% weekly huddles, 80% monthly clinical staff meetings, BJOSC meetings as requested by Manager and all training sessions.(Quality) Education/Experience : High school diploma or the equivalent required. Strong keyboard skills. Licensed LPN or Certification as a Medical Assistant through one of the following organizations: AAMA, AMT, NHA, or NCCT desirable. Prior Orthopedic or clinic experience is highly desirable, prior surgery scheduling experience desirable. Knowledgeable in HIPAA regulations, holds patient confidentiality to the highest standard. Qualifications : Neat and well-groomed and have a courteous, pleasant manner; Strong organizational skills along with the ability to work efficiently in a fast-paced environment. Attention to detail and holding self to highest accuracy standards. Exceptional telephone communication skills. Ability to educate the patient (by phone call) using their preferred learning method. Ability to put patients at ease (to optimize learning) and instruct the patient regarding pre-op and post op requirements for optimal surgical outcome and patient experience. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is also frequently required to stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Essential Physical Requirements All responses use the following codes: N = Never O = Occasional, represents 1 to 33% or 1 to 2 hours of an 8 hour workday. F = Frequently, represents 34 to 66% or 2 to 5 hours of an 8 hour workday. C = Continuously, represents 67 to 100% or 6 to 8 hours of an 8 hour workday. PHYSICAL ACTIVITY N O F C Walking X Standing X Sitting X Reaching Shoulder Height X Reaching Above Shoulder Height X Reaching Below Shoulder Height X Climbing X Pulling 25 Pounds or Less X Pulling 25 Pounds to 50 Pounds X Pulling Over 50 Pounds X Pushing 25 Pounds or Less X Pushing 25 to 50 Pounds X Pushing Over 50 Pounds X Lifting 25 Pounds or Less X Lifting 25 Pounds to 50 Pounds X Lifting Over 50 Pounds X Carrying 25 Pounds or Less X Carrying 25 Pounds to 50 Pounds X Carrying Over 50 Pounds X Crawling/Kneeling X Bending X Twisting/Turning X Balance X Repetitive Movement (fine motor like typing, writing, keyboarding, filing) X PHYSICAL EXPOSURE N/A Unprotected Heights X Lighting Bright X Lighting Dim X Mechanical Hazards X Hazardous Substance X Infectious Diseases X Harmful Physical Agents (Heat/Cold) X Noise X Ionizing/Non-Ionizing Radiation X PHYSICAL ABILITY ACCEPTABLE MINIMUM Vision Good X Poor Blind Color Vision Normal X Impaired Hearing Normal X Moderate Loss Deaf Manual Dexterity Good X Fair Poor Talking/Speech Good X Fair Mute *Note It is the Bone & Joint Clinic policy not lift, pull/push, carry 50/50+ lbs. without assistance Job Posted by ApplicantPro
Company:
Bone And Joint Center, S.C.
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Surgery Scheduler
Surgery Scheduler is a Clerical Scheduler Job at Bone and Joint Center, S.C. located in Wausau WI. Find other listings like Surgery Scheduler by searching Oodle for Clerical Scheduler Jobs.
Surgery Scheduler is a Clerical Scheduler Job at Bone and Joint Center, S.C. located in Wausau WI. Find other listings like Surgery Scheduler by searching Oodle for Clerical Scheduler Jobs.