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Client & Employee Relationship Manager
Location:
Mesa, AZ
Description:
Technical Professionals Group ("TPG") is seeking an experienced Client & Employee Relationship Manager (Account Manager) to oversee teams of professionals and strengthen customer relationships, primarily in the automotive testing and development industry. Based in Apache Junction, AZ, this position plays a crucial role in ensuring client satisfaction and driving employee performance. The responsibilities of the Client & Employee Relationship Manager will include: Supporting teams of up to 25 employees across multiple locations, customers, and job functions. Conducting employee performance evaluations, setting performance goals, and addressing disciplinary or performance-related issues, including terminations. Building and maintaining customer relationships by actively listening to feedback, identifying needs, and exploring new business opportunities. Documenting business activities and revenue generation through internal reporting processes, such as requisitions and use of a CRM. Traveling to various customer sites, approximately 20-30% of the time, to provide support to your team and offer training, performance evaluations, and other development opportunities. The ideal candidate will have: A strong background in recruiting, HR, and employee relations with at least five (5) years of experience in a customer-facing role. A proven track record of building and maintaining client relationships and a passion for automotive design and development industry. Excellent management, organizational, and interpersonal skills, with the ability to effectively lead teams of individuals from diverse backgrounds. A degree in Business Administration, HR, Engineering, or a related field, or equivalent knowledge and experience. As a Client & Employee Relationship Manager, you will have the opportunity to immerse yourself in the automotive industry and manage the professionals needed by manufacturers to test their pre-production vehicles. TPG provides comprehensive support to OEMs in the testing, proving, and durability evaluation of new and prototype vehicles and equipment.
Company:
Technical Professionals Group
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Client & Employee Relationship Manager
Client & Employee Relationship Manager is a Sales Relationship Manager Job at Technical Professionals Group located in Mesa AZ. Find other listings like Client & Employee Relationship Manager by searching Oodle for Sales Relationship Manager Jobs.
Client & Employee Relationship Manager is a Sales Relationship Manager Job at Technical Professionals Group located in Mesa AZ. Find other listings like Client & Employee Relationship Manager by searching Oodle for Sales Relationship Manager Jobs.