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Customer Service Specialist / Administrative Assistant
Location:
Laotto, IN
Description:
T & T plumbing & Heating Inc , in LaOtto, IN. We are a family owned and operated plumbing, heating, air condition, and geothermal contractors serving Northeast IN and the surrounding Fort Wayne area. Our mission is to provide honest, reliable service to our residential and commercial customers. Why work for T&T Plumbing and Heating: Fulltime work Great benefits package! Stable and growing company Company reputation - Be a part of a company that is known for providing quality service! Training opportunities for career growth, industry certifications, and advancement Benefits: 70% company paid Medical Insurance W/ low Deductibles Dental Insurance Vision Insurance Life Insurance Short Term Disability Six Paid Holidays 401K W/ Company Match Tuition Reimbursement Paid Vacation Job Title: Customer Service Specialist / Administrative Assistant Pay Scale: $18.00 - $20.00 per hour, depending on experience Work Hours: Monday through Friday, 7:00am to 4:00pm, with occasional overtime We are currently looking for a Customers Service Specialist / Office Assistant to join our team! This position requires a motivated person that is detail oriented and the ability to work as a team member to ensure superior service to all our customers. If you are looking for a positive work environment, comprehensive benefits, and career opportunities, then we want to hear from you! What you will be doing: Answering incoming calls Making outbound calls Call and schedule routine maintenance and update contracts Scheduling routine maintenance appointments Provide accounting with maintenance contract billing information Maintain customer database with current information Registering warranty and rebate information Ordering parts / materials Clear and concise communications with department managers, employees, and company customers] Accounts Payable and Receivable support We use ServiceTitan, a cloud-based CRM system Qualifications / Skills: 2 years related experience in customer service, office admin, project coordinating, or equivalent combination of education and experience Knowledge of HVAC, plumbing or construction industry recommended but not required Excellent customer service skills A pleasant phone demeanor and desire to provide high quality customer service Advanced computer skills CRM / ERP database experience, we use ServiceTitan a cloud-based system Microsoft Office products experience Ability to type 40+ WPM Accounts Payable and/or Receivable experience desired Professional phone skills multi-line phone systems Ability to multi-task Organized and ability to work independently & as a team Geographical knowledge of service area is a plus Strong interpersonal skills High school Diploma or equivalent Pass background check and drug screen Check us out online: www.tt-ph.com WE DO NOT ACCEPT APPLICATIONS VIA EMAIL, PHONE, OR WALK INS. ONLY APPLICATIONS RECEIVED THROUGH THE PROVIDED LINK WILL BE CONSIDERED
Company:
T & T Plumbing & Heating
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Customer Service Specialist / Administrative Assistant
Customer Service Specialist / Administrative Assistant is a Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Job at T & T Plumbing & Heating located in Laotto IN. Find other listings like Customer Service Specialist / Administrative Assistant by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Jobs.
Customer Service Specialist / Administrative Assistant is a Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Job at T & T Plumbing & Heating located in Laotto IN. Find other listings like Customer Service Specialist / Administrative Assistant by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Jobs.