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Plumbing Service Manager
Location:
Myrtle Beach, SC
Description:
Dependable Service Plumbing and Air has been serving our community since 2004. Our family-owned and operated team strives to provide everything our clients need for their home or business, from drain cleaning to air conditioner repairs, with an unmatched level of workmanship and professionalism. What sets us apart from our competitors is our reputation for providing the highest quality service in the Grand Strand area. We pride ourselves on providing our employees with top pay, excellent benefits, and a family atmosphere. We currently have an opening for Plumbing Service Manager. Why work for Dependable Service Plumbing and Air? Competitive pay based on experience Comprehensive Benefits Package Simple IRA with Company Matching Medical Reimbursement Paid Holidays Paid Vacation Work-Life Balance Great reputation built around a loyal customer base Company vehicle Pay Rate: $60k -$100k Position Summary: The Plumbing Service Manager will lead the plumbing service team to achieve company revenue goals through exemplary customer and technical service. Duties and Responsibilities: Integrates sales strategies and processes across the technician team. Trains technicians on how to establish customer rapport to sell the right products and services. Understand sales criteria and holds the team accountable for exceeding revenue goals. Works closely and communicates with install coordinator and manager, dispatch, and customer service reps for optimal customer experience. Monitors the performance of field technicians and advises them on necessary improvements through one-on-ones and riding along to customer jobs. Works with HR in the evaluation process, compensation, and related activities. Reviews and approves invoices, timecards, curbside feedback, and options sheets. Troubleshoots customer issues and/or complaints. Serves as a technical backup for field technicians when necessary. Maintains assigned vehicle relative to cleanliness and assessment of hazards/need for repairs. Participates in operations and leadership meetings. Participates in and contributes to leadership activities; shapes company culture by carrying out values, ethics, and integrity. Creates and executes weekly training with the technician team. Participates in recruitment and selection process. Develop a proven track record in sales. Ability to inspire and lead others to attain company goals. Highly organized with exceptional follow-through abilities. Strong verbal and written communication. Quick, sound decision-making abilities. Ability to build trust and demonstrate empathy. Excel in a fast-paced, goal-driven environment. Excellent interpersonal and customer service skills. Ability to operate or to quickly learn a variety of communications systems. Diagnose issues and solve problems for customers. Performs other duties as assigned. Education and Experience: A proven track record in the plumbing industry and prior Service Manager experience 5+ years in management Punctual and committed to regular attendance Highly motivated, self-starter who is flexible and has a positive attitude Knowledge of plumbing codes and plumbing standards Must be IT competent, with knowledge of computer applications, Microsoft programs, and modern technology including iPhones, iPads, Androids, etc. Computer and typing proficient, 40+ wpm Good physical health with the ability to lift up to 40 pounds Strive to implement systems that benefit the team of employees and Dependable Service Plumbing and Air as a whole manager, service manager, supervisor, service supervisor, leader, service leader, hvac manager, hvac service manager, self motivated manager, head department manager, department manager, vp of service, division manager, division leader
Company:
Dependable Service Plumbing And Air
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Plumbing Service Manager
Plumbing Service Manager is a Jobs Service Manager Job at Dependable Service Plumbing and Air located in Myrtle Beach SC. Find other listings like Plumbing Service Manager by searching Oodle for Jobs Service Manager Jobs.
Plumbing Service Manager is a Jobs Service Manager Job at Dependable Service Plumbing and Air located in Myrtle Beach SC. Find other listings like Plumbing Service Manager by searching Oodle for Jobs Service Manager Jobs.