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Mail room Support Specialist
Location:
Dallas, TX
Description:
Imagine360 is currently seeking a Mail Room Support Specialist in Dallas, TX. This position provides backup and overflow support for the mailroom and the Support Services Department. This position also actively collaborates with other team member in service and quality assurance initiatives to assist the department in fully contributing to the success of the department. Position Location : Dallas, TX Responsibilities include but are not limited to: Mail Printing/Sorting Duties Prints, sorts, and folds letters for mailing. Enter, prints, separates, folds, and mails flex checks timely accurately. Maintains folding equipment. Mail Duties Receives all incoming mail, interdepartmental mail, notices, and memoranda. Date stamps and sorts mail according to appropriate destination. Distributes to appropriate department. Ensures interior and exterior cleanliness of vehicles. Prep for Scanning Batches claims for scanning Prepares other documents for scanning. Customer Service Acts as a role model in demonstration the core values in customer service delivery. Provides timely and thorough follow up with, internal and external customers. Appropriately escalates difficult issues up the chain of command. Quality Assurance Serves on committees, work groups, and/or process improvement teams, as assigned, to assist in improving quality/customer satisfaction. Recognizes and alerts appropriate supervisor of trends within their scope of responsibility that fall outside of quality parameters. Performs self-quality monitoring in order to develop and execute plans to meet established goals. Provides ongoing feedback to help optimize quality performance. Collaborates with others and cross-departmentally to improve or streamline procedures. Develops new or improves current internal processes to improve quality. Required Experience / Education: High School Diploma or equivalent 6+ months experience in clerical or customer service 2+ years' experience in clerical or customer service. Mail processing and/or phone receptionist experience. Working knowledge of computers and software including but not limited to Microsoft Office products. Strong written, oral and telephonic communication skills Demonstrated organizational skills, and detail oriented. Demonstrated ability to work independently, prioritize workloads multi-task and manage priorities to meet deadlines. Must hold a valid Texas driver's license and proof of auto insurance. What can Imagine360 offer you? Multiple Health Plan Options, including a 100% Employer Paid Benefit Options 100% Company paid employee premiums for Dental, Vision, STA, & LTD, plus Life Insurance Parental Leave Policy 20 days PTO to start / 10 Paid Holidays Tuition reimbursement 401k Company contribution Professional development initiatives / continuous learning opportunities Opportunities to participate in and support the company's diversity and inclusion initiatives. Want to see our latest job opportunities? Follow us on LinkedIn Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions. Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited, and no fee will be payable. Thank you for your cooperation**
Company:
Imagine360
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Mail room Support Specialist
Mail room Support Specialist is a Jobs Support Worker Job at Imagine360 located in Dallas TX. Find other listings like Mail room Support Specialist by searching Oodle for Jobs Support Worker Jobs.
Mail room Support Specialist is a Jobs Support Worker Job at Imagine360 located in Dallas TX. Find other listings like Mail room Support Specialist by searching Oodle for Jobs Support Worker Jobs.