HVAC Call-by-Call Coach

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HVAC Call-by-Call Coach

Location:

Greenwood, IN

Description:

Why Join the Peterman team? Peterman Brothers is an Indiana-owned company, founded right here in central Indiana. Starting out in Pete Peterman's garage in 1986, we have grown to have over 550 employees within 6 locations across the state! We've been on the Indy Star's Top Workplaces list six years in a row, and here's why: Training Opportunities: We offer multiple opportunities for certifications and training within each role. Technicians receive Nexstar training and more. We also have a state-of-the-art training center, Top Tech Academy. Career Progression: Peterman Brothers makes goal-reaching a priority on a company-wide and individual level. Technicians have a progression plan, knowing exactly what to accomplish to reach their goals in career growth! Benefits: As a growing company, we offer some of the best benefits in the industry. Here's some of our favorites: Top Compensation Package 401k w/ Company Match Personal Time Off (two weeks to start) HSA w/ Company Contribution Medical Insurance: Health, Dental, Vision, Life Voluntary Insurance Options Virtual Teladoc Appointments Employee Assistance Program Employee Discount Pet Insurance Paid Holidays (8) Paid Birthday Off Company Events & Parties Advancement and Growth Opportunities And so many more! The Role: Our Call-by-Call Coach (Sales Specialist) directly supports Peterman Team members within each customer's home. Their priority is the customer, providing options and ensuring a 5-star quality service with every interaction, every call, in every home. This role offers the benefit of uncapped commission with a lucrative earnings structure! What You'll Do: The Call Coach is responsible for holding their assigned technicians accountable to the following on every call: Diagnosing the entire HVAC mechanical system . Creating premium, mid-range, and economy choices for customers . Personalizing the top option to make it customized and relevant to the customer's needs . Bringing each opportunity to a conclusion -Yes -No - Reschedule . Facilitating the lead turnover from the technician to themselves . Coach the technicians to follow the in-home process . Track each technician's activities during their calls via software . Create replacement or renovation solutions in real-time . Qualify customers for turnover opportunities . Present and sell solutions with tech nician s via video calling software . Perform other duties as assigned . What You'll Need: 2+ years experience in a sales specific role, with a demonstrated history of high performance. HVAC sales experience is strongly preferred. Strong mentorship/leadership skills. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Able to analyze problems and strategize for better solutions. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams, & PowerPoint). Strict adherence to company philosophy/mission statement/goals. Able to multitask, prioritize, and manage time efficiently. Ability to encourage the Peterman Brothers team. High School Diploma/GED Want to join a company that puts people first? Apply today, and our talent team will take it from there. If you're ready to chase your dreams, pick Peterman Brothers, where great service runs in the family! Peterman Brothers is an Equal Opportunity Employer. INDMP

Company:

Peterman Brothers

Posted:

December 26 2023 on ApplicantPro

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HVAC Call-by-Call Coach | Hvac in Installation, Maintenance & Repair Job Job at Peterman Broth1

HVAC Call-by-Call Coach

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