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Information Technology Specialist
Location:
York, PA
Description:
Traditions Bank , serving South Central Pennsylvania, is looking to hire a full-time Information Technology Specialist (IT Specialist) , located in York . Can you provide first line technical support to internal clients? Would you like to help end users manage their computing and mobile devices ? Do you have an understanding of IT support services and solutions? Are you looking for a place to #makeyourmark ? Would you like to join an organization that values respect? If so, please read on. This IT support position earns a market competitive wage, dependent upon experience. We also offer an abundant benefit program which includes health insurance (medical, dental, vision) on the 1st of the month after 30 days, a health savings account (HSA), 401(k) with company match and profit-sharing, life insurance, short- and long-term disability, Paid Time Off (PTO), and more! Traditions Bank also offers Volunteer Time Off (VTO) to support our associates who are active in their local communities. Traditions Bank greatly values the people who take care of our clients. We strive to cultivate a positive work environment where our associates can have a meaningful impact on our customers, our communities, and each other. We believe every associate is capable of doing great things, which is why we challenge them to think beyond their job description, expand their skills, and grow careers they can be proud of. It is a priority to develop each associate who wants to develop their career. A DAY IN THE LIFE OF AN IT SPECIALIST Provides quick and efficient problem resolution and technical support for clients. Supports customer requests for all lines of business. Creates customer profiles for each customer. Supports business continuity solutions. Provides second-level support for complex issues Recognizes and escalates deeper and more complex issues to senior members within IT organization. Supports new customers during implementation and go live. Manages open calls to ensure appropriate resolution time. Researches and analyzes business requirements to recommend the best solutions within the business technology architecture. Manages IT inventory and maintains inventory tracking. Builds brand awareness by providing exquisite and responsive customer service. Contributes to the team effort by performing other duties as assigned. QUALIFICATIONS FOR AN IT SPECIALIST High school Diploma or equivalent is required Associate Degree is desired Microsoft Certifications such as Microsoft 365 are desired 1 or more years of experience in general technology support or equivalent education or training. Microsoft Windows Operation Systems (Intermediate) Windows Server (Basic) Computer Imaging (Intermediate) Virtual Desktop Infrastructure (Basic) Relational Databases and Spreadsheets (Basic) Microsoft 365 (Basic) Networking Fundamentals (Basic) Microsoft Office Products (Intermediate) Associate demonstrates personal behaviors exemplary of the core values. Phone Services / VOIP (Basic) Responsible for understanding the bank's compliance policies as it relates to the specific individual job duties and following the provisions of such policies, specifically understanding that any violation of such policies must be reported to the Director of Regulatory Services immediately. WORK SCHEDULE FOR AN IT SPECIALIST This full-time, non-exempt, IT support position, in banking, works a typical schedule of 8am - 5pm, Monday to Friday. READY TO JOIN OUR FRIENDLY, CARING TEAM? Apply easily through our careers website: www.traditions.bank/careers Location: 17402
Company:
Traditions Bank
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Information Technology Specialist
Information Technology Specialist is a Technology IT Specialist Job at Traditions Bank located in York PA. Find other listings like Information Technology Specialist by searching Oodle for Technology IT Specialist Jobs.
Information Technology Specialist is a Technology IT Specialist Job at Traditions Bank located in York PA. Find other listings like Information Technology Specialist by searching Oodle for Technology IT Specialist Jobs.