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Bartender
Location:
Milwaukee, WI
Description:
The Bartender's role is to support the corresponding Event Manager by delivering exceptional beverage service and providing excellent customer service. Our bartenders mix drinks, craft cocktails, and serve wine and beer. Your energetic and charismatic personality will help make the event memorable. In addition to beverage preparation, you'll learn how to properly setup a bar and how to control costs by practicing proper techniques. T his position reports to the Senior Event Manager and partners with the corresponding Event Manager. RESPONSIBILITIES Include the following, but are not limited to: Follows direction from the Event Manager with little supervision. Loads and unloads beverage products and equipment from/into catering trucks. Sets up bar from start to finish at various venues. Reads bar contract (not just bar service) to understand the entire function. Sells and services beverages to guests at catered functions. Delivers drinks within one minute of the order being completed. Answers questions and makes suggestions regarding beverages when needed. Maintains knowledge regarding menu items, drinks, wine, and beer. Observes guests, anticipates needs and responds to additional requests. Resolves guest problems on the spot - escalates complaints or problems to the immediate attention of the Event Manager when necessary. Alerts Security as well as the Event Manager to major disruptions and/or guest incidents as necessary. Accurately totals guest checks, accepts payments and makes change. Cuts garnishments and replenishes bar stock to include clean glassware, equipment, and supplies. Assists with beverage inventories. Washes glassware and bar materials - keeps bar area neat and clean. Completes Bar Report at the end of each event. Recognizes and reports all necessary maintenance problems. Suggests improvements to the operating format. Fills in where needed to ensure efficient operations, including other departments. Maintains bar licensing and attends training as necessary. Trains other fellow associates in the field as necessary. Maintains integrity and outwardly supports decisions of Event Managers. Continuously improves professional bartending skills by attending events and learning. Leads others by example. Receives positive feedback by co-workers and Event Managers during the post-event analysis process. Keeps busy during downtimes at events. Prepares self to work in inclement conditions, such as rain, snow, early or late shifts, and oftentimes loud music. REQUIREMENTS Must be 21 years of age. Hold a valid Milwaukee and/or Waukesha Bartending License (or obtain the license upon job acceptance). Complete a Wisconsin Department of Revenue recognized Responsible Beverage training course (or attend as part of licensing upon job acceptance). Six months of bartending-related work is preferred - or bartender certification in lieu of experience. Must be available weekdays, evenings, weekends, and holidays as needed and according to business needs. Demonstrated dependability. Attention to detail and strong problem-solving skills. Excellent customer service - including internal customers (Management and coworkers) as well as external customers (guests and clients). Valid driver's license and access to insured transportation (preferred but not mandatory). Continuous repetitive motion abilities - such as standing, reaching, bending, lifting, carrying, walking, and lifting during 90% of shift. CORE COMPETENCIES High Regard for Success. Hard work, dedication and applying the best of ourselves to the task at hand is what drives our performance and professional motivations. Passion/Energy/Pride. We come to work with enthusiasm and exude a contagious energy. This positive, upbeat attitude helps carry us over obstacles and adds significance to all that we do. Innovative. We introduce new food trends and modern technology to provide exceptional services leading to over-the-top delivery to our guests. Value of Reputation. We understand the value of reputation and stand behind the quality, integrity, and consistency of ourselves and the ZHG brand. Emphasize Inside Customer Service. We work together as a team, accomplishing more. Delivering the "WOW!" Our passion to create excellence at every level means we take it beyond expectations. ADDITIONAL SKILLS & COMPETENCIES Ability to read, analyze and interpret basic business procedures. Strong verbal and written communication skills to convey basic business procedures and to effectively respond to common questions from internal and external customers. AMERICANS WITH DISABILITIES It is the policy of ZHG to comply with all relevant and applicable provisions of the Americans with Disabilities Act (ADA), as amended. ZHG will not discriminate against any qualified applicant with respect to any terms, privileges or conditions of employment based upon an individual's physical or mental disability. ZHG will also make reasonable accommodation whenever and wherever possible for all employees or applicants with disabilities provided that the individual is otherwise qualified to safely perform the duties and assignments required by the job, and provided that any accommodation does not require significant difficulty or expense. ZHG's policy of non-discrimination applies to all personnel and employment practices including, but not limited to, job application procedures, hiring, advancement, termination, compensation, job training and other terms, conditions, and privileges of employment. EQUAL OPPORTUNITY EMPLOYER It is the policy of ZHG to provide equal employment opportunity to all individuals regardless of their race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, veteran status or military service, or other non-merit factor or other legally protected characteristic. This applies to all recruiting, hiring, placement, training, promotion, compensation, transfers and other employment-related programs and personnel actions.
Company:
Zilli Hospitality
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Bartender
Bartender is a Restaurant & Food Service Jobs Bartender Job at Zilli Hospitality located in Milwaukee WI. Find other listings like Bartender by searching Oodle for Restaurant & Food Service Jobs Bartender Jobs.
Bartender is a Restaurant & Food Service Jobs Bartender Job at Zilli Hospitality located in Milwaukee WI. Find other listings like Bartender by searching Oodle for Restaurant & Food Service Jobs Bartender Jobs.