Online Giving & Data Specialist, Pledge Processing

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Online Giving & Data Specialist, Pledge Processing

Location:

Saint Louis, MO

Description:

By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It's more than a day job - it's a mission! Come work with us! The Online Giving & Data Specialist is responsible for planning, organizing and producing online giving campaigns using our internal CRM software - Andar, primarily the ePledge module. The Specialist is responsible for maintaining, updating, and implementing new features to the online giving platform's framework. The Specialist works with companies to ensure their online giving campaign is developed and executed with accurate information and reflects the giving options and messaging dictated by the companies. We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3-year vesting schedule. General Responsibilities: Manage the successful execution of online giving campaigns for corporate clients in coordination with internal, UW staff and external Employee Company Coordinators (ECC) Implement updates to messaging and layout to bring websites to production by stated deadlines Update database information used in support of online giving campaigns using .csv files Train internal and external staff on use of the ePledge platform and provide software support to donors, companies and staff Provide campaign reporting to clients as needed and at the close of campaigns Be a subject matter expert on the ePledge module of Andar, configure and maintain the overall ePledge framework Explore and implement existing and new functionality to ensure the reliability and effectiveness of our user facing technology, reporting, and database integrity Follow established guidelines for keeping supervisor informed of progress, developments and obtaining approvals Key Accountabilities: Responsible for managing production of online giving sites for assigned company campaigns: database updates, email and site messaging creation/revisions, and system support as needed to end users and site administrators Assisting in the creation, maintenance and improvement of internal and external processes, keeping in line with our strategic plan and mission Responsible for building and maintaining strong relationships with key stakeholders in the community KSA (Knowledge, Skills and Abilities): Three (3) years relevant work experience or Associate's Degree in Web Development or equivalent training program in similar MS Office Suite: Outlook, Word, Excel - intermediate proficiency required Basic knowledge of html, css, and/or javascript preferred Experience using website builders and CRM software Ability to acquire, analyze and apply professional/technical knowledge, skills, experience, and judgment to accomplish results, better service customers and contribute to the organization's intellectual capital Ability & flexibility to multi-task with high work volume and to meet deadlines and manage projects effectively High level of attention to detail and accuracy in composing, typing, proofing and establishing priorities and meeting deadlines Advanced interpersonal, customer service and problem resolution skills on phone, by email, and in person Some analytical ability in order to gather and summarize data for reports, find solutions to various administrative problems and prioritize work To apply, please submit your resume and/or cover letter to https://helpingpeople.aaimtrack.com/jobs/ Employment is contingent upon successfully passing a background check. United Way of Greater St. Louis is an equal opportunity employer.

Company:

Helping People

Posted:

December 26 2023 on ApplicantPro

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Online Giving & Data Specialist, Pledge Processing | Online Giving Data Specia in Job Job at H1

Online Giving & Data Specialist, Pledge Processing

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