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Systems Engineer
Location:
Rancho Cucamonga, CA
Description:
"Together, we transform lives and communities!" National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training. National CORE's Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions. As a Systems Engineer, you will be responsible for the overall network and systems infrastructure of our organization. As an essential part of the infrastructure team, you take part in the management of resources within the infrastructure department, projects, vendors, overall systems up-time, and service level performance. We require an individual with a strong technical background, excellent communication skills, and an ability to work collaboratively. Additionally, you will have extensive experience designing, configuring, and managing network infrastructures and deploying and managing systems on our network. An individual with a 'can do' attitude that is an analytical thinker is essential for problem resolution, planning, and process/policy development. RESPONSIBILITIES Contribute to the day-to-day tasks, engagements, and service delivery for the National CORE Infrastructure team, which provides primarily back-end support for the National CORE's systems and infrastructure at its corporate office and its properties. Leadership. Train, coach, and mentor Infrastructure staff. Serve as an escalation point for Infrastructure, service desk and onsite teams. Strategy and Planning: Designing and implementing short and long-term strategic goals for managing and maintaining CORE's systems, networks, and software. Ensure that all planned and in-place system architectures are aligned with CORE's goals. Provide expertise and architectural assistance to other IT staff. Conduct research on new technologies, create and develop plans for investing in such systems that will increase cost effectiveness and flexibility. Design, configure, operate, and perform maintenance on networking and computer systems - including hardware, software, web portals, internet and intranet connections, firewalls, servers, and security - that allow company infrastructures to function. Acquisition & Development: Design, create and monitor the implementation of end-to-end integrated systems. Review new and existing system designs and make recommendations for improving or altering the systems, including negotiating, and administering vendor and consultant contracts. Operations: Consult with department heads and end-users to further infrastructure development. Develop and execute test plans to check technical performance of infrastructure and report findings and make recommendations for improvement. Improve customer service, perception, and satisfaction. Overall systems and infrastructure monitoring, administration, and maintenance of systems integrity. SKILLS & QUALIFICATIONS Technical Proficiencies : Must not only possess proficient network and infrastructure skills, but also require organization and conceptualization skills. Ability to easily engage in abstract thinking and logical reasoning and can self-evaluate and adapt efficiently. In addition, must have: Experience conducting technology, trends, standards, and products research. Proven experience identifying, analyzing, and resolving system problems. Project management experience managing multiple projects concurrently. Expertise designing, managing, and supporting: Servers - DNS, file servers, mail servers, and NAS equipment. Microsoft related technologies - Windows Server, Exchange, Active Directory, Azure Active Directory, SharePoint, and Office 365, and deploying and managing Microsoft Teams and OneDrive. Network level support - network switches; voice switches, LAN and WAN connectivity, routers, firewalls, and security. SD-WANs - Managing vendors, infrastructure, security, and troubleshooting. Remote access support - VPN, Terminal Services, and other remote support tools. Virtualization - VMware and Microsoft Cloud solutions - Experience evaluating solutions, managing vendors, project planning, implementations, and administration of cloud-based software solutions. Remote monitoring and management - update agent scripts, respond to alerts, monitor dashboards, and periodic system review. Document maintenance - for all computer systems and network infrastructure. Manage all work, including incidents, service requests, change requests, etc. in an ITSM solution. Additional Knowledge/Abilities/Skills: Interpersonal skills - such as telephony skills, verbal and written communication skills, active listening, and customer-care Technical awareness - ability to match resources to technical issues appropriately. Self-motivated with the ability to work collaboratively in a fast-moving environment. Ability to switch-task and adapt to changes quickly. EXPERIENCE & EDUCATION Bachelor's degree in computer science, engineering or information systems or eight to ten years of related work experience preferred. Professional IT Certifications, such as Microsoft MCP, MCSA or MCSE, VMware VCP, etc. preferred. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Operate computer and office equipment. Standing, walking, sitting Ability to lift 25lbs of equipment. Exposure to various types of weather conditions Driving National CORE is one of the nation's largest non-profit affordable housing developers with a 30-year track record in community revitalization. We have a service-oriented collaborative environment where teamwork and care and helping others to succeed are highly valued. National Community Renaissance is an equal opportunity employer. Job Posted by ApplicantPro
Company:
National Community Renaissance
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Systems Engineer
Systems Engineer is a Technology Systems Engineer Job at National Community Renaissance located in Rancho Cucamonga CA. Find other listings like Systems Engineer by searching Oodle for Technology Systems Engineer Jobs.
Systems Engineer is a Technology Systems Engineer Job at National Community Renaissance located in Rancho Cucamonga CA. Find other listings like Systems Engineer by searching Oodle for Technology Systems Engineer Jobs.