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Director, Business Operations | Director in Executive Job at Linkitall in Fredericksburg VA | 71161

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Director, Business Operations

Location:
Fredericksburg, VA
Description:

Introduction: Linkitall (DBA LIA) is seeking an experienced and detailed oriented Director, Business Operations (DBO) to delegate, coordinate, manage, and oversea the business operations of the company. The DBO's role shall ensure internal functions of the company are running smoothly, and provide the support needed for the CEO. Internal functions currently include Human Resources (HR), Information Technology (IT), Finance, Legal, Contracts, and Office Management. The specific duties of the DBO include but are not limited to: formulate strategies and new ideas, effectively manage multiple internally facing departments/personnel independently, create and execute performance/smart goals evaluation, procuring material, and resources, and securing compliance. The DBO should be ready to mentor, lead, and supervise. In addition, the DBO must be able to implement and write policies and procedures, find ways to increase levels of employee and customer satisfaction, and implement best practices across all levels within the organization. Ultimately, the DBO must be able to participate, monitor, and manage with efficiency , compliance , and profitability . The DBO will facilitate meetings across internal departments to maintain a culture of blameless accountability. Benefits: Medical, Dental, 401K, Spot Bonuses, AD&D/Life Insurance, PTO, Mental Health PTO, Birthday PTO, Housing Incentive Major responsibilities include (and not limited to): Respond and/or resolving issues that are related to employee relations, HR, IT, Finance, Legal, Contracts, and Office Management policies and procedures, within the company. Maintain a structured risk and issues list as defined by the LIA Accountability Program and stay in continual communication with the CEO on advancements, risks, and issues. Facilitate weekly meetings with various team members using structures outlined in the LIA Accountability program to manage progress across teams. Supervise staff and contractors accountable for internal business functions. Provide coverage for these resources as needed for time off and new hires. Conduct quarterly follow-ups with employees to discuss any employee's issues/concerns (if any) and/or any contract issues. Effectively recognized and addresses customers requirements by comprehending the customer(s) request, as well as, predict what a customer need for future requirements. Review and create documents related to the operation of the company. Delegate and manage across different departments. Monitor the entire process of CMMC executed by the IT department. Monitor the entire process of DCAA, if necessary. Develop, create, and execute refresher training, training schedule, annual training, and onboarding. Coordinate review of all agreements such as Temp Employment agreement, NDA, prior to signature or sending to the CEO. Maintain, create, review, and update all SOPs. Develop new internal processes and procedures to meet individual customer requests by understanding customer needs. Monitor and comply with all federal, state, local regulations to successfully communicate any changes to leadership and LIA employees (e.g. COVID, unemployment, etc.) Timely respond to any/or inquires within 24-48 hours of receipt related to taxes, payroll, HR issues, audits, assessments, etc. Approve and monitor timesheets and PTO entries in accordance with the company's policies and procedures. Coordinate thorough review and approval payroll in a timely manner. Perform administrative duties, as needed. Create, write, and/or develop organizational charts, transition plans, recruiting/staffing plans in accordance with PWS/SOW. Conduct, identify and communicate cost savings initiatives to improve LIA's internal processes, procedures, and policies. Ensure that proper financial management is being executed throughout the company. Coordinate review of invoices for accuracy (period of performance) (e.g., duplication, proper invoice #, payment terms etc..) in accordance with the company's SOP. Analyze the performance of support functions with internal team members to determine improvement for internal departments. Establish a streamlined process to track and measure staff performance to improve the organization's performance (establishing specific measurements that track individual personnel performance and provide feedback that focuses on issues and success factors). Maximize staff utilization by effectively and immediately assess staffing shortfalls and adjusting accordingly. Identify systems to increase company effectiveness. (Keeping up to date on information and technology affecting functional area(s) to increase innovation and ensure compliance). Maintain professional and technical knowledge by attending educational workshops, reviewing publications, and establishing personal networks. Coach, counsel, discipline, and monitor employee's performance. Monitor and coordinate submission of monthly and weekly reports such as the company's hiring ratio regarding veterans, retention ratio, etc. Advise managers on labor issues including safety, security, employee relations, scheduling, training, grievances, and the like; ensuring employees and managers comply with company's policies by utilizing the company's HR platform. Recruit, interview, hire, train, and oversee the professional development of all HQ Qualifications Minimum of a bachelor's degree in business management, human resources, administration, or any field equivalent. Minimum of 5 years of operations, administrative, office, and/or management Must have experience with enforcing and reinforcing policies and procedures. Must have a minimum of 3 years' experience working with a small business .
Company:
Linkitall
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Director, Business Operations
Director, Business Operations is a Executive Director Job at Linkitall located in Fredericksburg VA. Find other listings like Director, Business Operations by searching Oodle for Executive Director Jobs.