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Learning Support Services (LSS) Coordinator | Support Services in Customer Service Job at George F1

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Learning Support Services (LSS) Coordinator

Location:
Portland, OR
Description:

George Fox University's Learning Support Services is looking for a highly motivated individual who has a heart for student success. About the Job: This new LSS Coordinator position requires someone who is highly motivated and has the ability to assist with the operations and administrative duties of the Learning Support Services office, including Disability & Accessibility Services and LSS Learning Centers and Programs. Candidates will be expected to collaborate with other members of the LSS team to welcome students and others and to provide accommodation management, student employee supervision, event planning, faculty support, and clerical work. This position reports to the Associate Director of Disability & Accessibility Services with indirect reporting to Director of Learning Support Services. This position will work 40 hours a week from August 1 through May 30, generally from 8:00 a.m. to 5:00 p.m. with occasional flexing for evening events. Job Responsibilities Include, but Are Not Limited To: Supervises 6-10 student employees who provide front desk coverage, test proctoring,text conversion, marketing, and student support programming. Hire, train, and supervise LSS/DAS student employees. Manage Disability & Accessibility Services (DAS) test scheduling and proctoring,text conversion, scheduling of interpreting & transcription services, and otheraccommodation services; proctor and convert text as needed. Communicate in person, by telephone, and by email with students, prospectivestudents and families, faculty members, and other university employees whointeract with LSS; respond to disability- and learning-related needs or refer to theappropriate office. Administer the Textbook Assistance Fund (TAF) and Satisfactory AcademicProgress (SAP) meetings with students. Assist with scheduling and logistics for LSS programs and activities. Provide administrative support to the Director of Learning Support Services,Assistant Director of Disability & Accessibility Services, and Assistant Director ofLSS; manage purchase orders, check requests, supply orders, gather data, etc. Utilize the Accommodation Information Management (AIM) system for managingaccommodations and communicating with students and faculty. Support Asst. Dir.of DAS in management of AIM system. Maintain strict confidentiality of student and employee information, ensuringsecurity of student information and exams. Develop working knowledge of legal requirements of Section 504 and ADA. Assume additional responsibilities as assigned by the Director of Learning SupportServices. Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service. By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role. Demonstrating awareness, respect, and appreciation for diversity of culture, background, race, sex, political views, expressions of faith, etc. and works well with a variety of people. Other duties as assigned. We're Looking for Candidates Who Have: A Bachelor's degree preferred; some college with substantial professionaladministrative experience will be considered Strong interpersonal skills, excellent customer service, and ability to communicateeffectively orally and in writing Dedication to student success Exceptional organizational and problem-solving skills. Demonstrated initiative; ability to work effectively under pressure or in afast-paced environment; good reasoning and judgment Proficient in computer literacy, Microsoft Office, Google Suite, Zoom and othermeeting platforms A commitment to working as part of the department team and with students A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith. George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually , academically , and professionally to think with clarity , act with integrity , and serve with passion . Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students. Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website. As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community. What is most appealing about working at George Fox University? Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values. Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word. Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ. Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do. For your personal well-being we offer: A strong Christian vision and mission-led organization with opportunities for your growth and contributions. Wonderful Christian peers and a vibrant student population. A beautiful, peaceful campus environment with areas to walk and coffee shops and restaurants close by. Free Fitness Center membership. Free parking. Rich employee benefit package.
Company:
George Fox University
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Learning Support Services (LSS) Coordinator
Learning Support Services (LSS) Coordinator is a Customer Service Support Services Job at George Fox University located in Portland OR. Find other listings like Learning Support Services (LSS) Coordinator by searching Oodle for Customer Service Support Services Jobs.