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Should You Outsource to us for Costs or Efficiency?
Location:
Needham, MA
Description:
You can outsource call center services to us to achieve both these benefits. We offer affordable pricing for all our services which is 5-10% less than the costs you would incur to get the work done by internal staff or in the US. We have flexible pricing models in place too. Such models assure that you pay for only the services used. There are no overheads involved when we partner with you. The price estimates are provided as soon as we have got to the root of your problem and devised a unique solution for it. If you are thinking about the cultural gap, do not worry we have our head office in Seattle. Apart from this all the agents working in your process are well trained with a particular training on understanding the ways and culture in the US. We will offer high efficiency and thus high ROI to your process. We can keep your existing customers happy. Having a base of loyal customers reduces your marketing costs significantly. Your customers will be so happy with the customer services that they will not think twice before referring your products or services to their friends and relatives. We attain high efficiency through the metrics of agent rating followed at Vcall Global. Some of our key metrics include First Contact Resolution, Average Handling Time and Customer Satisfaction Ratings. Need other reasons for outsourcing to us? Well, we have a proven track record, great infrastructure and the knowledge of two decades working in the contact center industry. If you want to learn more about our services. visit us at: www.vcallglobal.com
Posted:
December 21 2023 on Claz
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More About this Listing: Should You Outsource to us for Costs or Efficiency?
Should You Outsource to us for Costs or Efficiency? is a Customer Service Should You Outsource to US for Job located in Needham MA. Find other listings like Should You Outsource to us for Costs or Efficiency? by searching Oodle for Customer Service Should You Outsource to US for Jobs.
Should You Outsource to us for Costs or Efficiency? is a Customer Service Should You Outsource to US for Job located in Needham MA. Find other listings like Should You Outsource to us for Costs or Efficiency? by searching Oodle for Customer Service Should You Outsource to US for Jobs.