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IT Supervisor (711069)
Location:
Atlanta, GA
Description:
Under limited supervision, assume primary responsibility for Information Technology remote support staff for agency computer systems. Supervises User Support Technicians assigned to multiple metropolitan area offices and/or agency offices statewide Candidate MUST be local to Metro Atlanta Contract to Hire HYBRID POSITION! Payrate: $40.00 per hr Job Summary: • Direct supervision of remote Customer Support staff located across the state• 100 % travel to perform site visits, performance evaluations and staff training and/or mentoring sessions geared to gauge & improve overall customer service• Coordinate staff scheduling, supervises workload and project status• Ensures compliance with company policies, customer requirements, quality goals• Monitor trouble calls & ensures their timely and effective completion• Provide management level reports on activities, metrics, trends and issues• Recommend purchase of new equipment and tools to improve staff effectiveness SKILLS: Experience in a Windows 10 PC environment performing general IT system support Required 5 Years Technical supervisory experience, with preference given to management of remote staff Required 3 Years Possesses significant knowledge of client/server and internet systems architectures. Required 5 Years Familiarity with remote administration tools such as Dameware, Remote Desktop, and WebEx Required 5 Years A+, Network+, MCSA, CCNA or certification in a closely related field highly desired 2 Years Excellent written and verbal communication skills highly desired 2 Years
Company:
Nitelines USA
Posted:
December 4 2023 on PrismHR Hiring
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More About this Listing: IT Supervisor (711069)
IT Supervisor (711069) is a Executive Supervisor Job at Nitelines USA located in Atlanta GA. Find other listings like IT Supervisor (711069) by searching Oodle for Executive Supervisor Jobs.
IT Supervisor (711069) is a Executive Supervisor Job at Nitelines USA located in Atlanta GA. Find other listings like IT Supervisor (711069) by searching Oodle for Executive Supervisor Jobs.