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Technical Sales Support Associate, Customer Service | Customer Service Representative in Customer 1

This listing was posted on PrismHR Hiring.

Technical Sales Support Associate, Customer Service

Location:
Blue Ash, OH
Description:

Are you looking for a full-time position that offers a great work-life balance and competitive compensation with opportunity for advancement? Do you favor a relaxed, collaborative office environment over corporate stuffiness? Come join a family-owned company whose mission is to provide excellent customer service to the building trades backed by a 70-year legacy of integrity. Description of Role : Candidate will create complete and accurate proposals as requested by customers or as directed by inside/outside salespersons within the company. Candidate shall interact with external customers and vendors in a professional manner at all times while answering questions or resolving disputes. Candidate will work in a team environment to provide excellent customer service. Candidate will take ownership of quotations/projects and issues that arise to allow outside salespersons maximum time to acquire/improve customer relationships.Candidate will ship and receive material via parcel and LTL. Requires standing, lifting, and ability to operate a pallet jack. Candidate will maintain organization of warehouse environment and participate in physical inventory counts. Duties : In-person. Provide selections and quotations on Blackmore and Glunt products as requested by Blackmore and Glunt staff and customers. Assist consulting engineers throughout the design and bidding process by providing product selections, submittals, schedules, and specifications. Read and interpret mechanical construction plans and specifications. Maintain job quote log in the Blackmore and Glunt customer relationship manager (CRM) software. Track order status and confirm deliveries. Become proficient in company computer-based business systems and equipment quotation and selection programs. Assist customers with technical issues and system problems. Attend internal and external systems/product training as required. This requires some travel by airplane and stays over several nights. Ship and receive material via parcel and LTL. Requires standing, lifting, and ability to operate a pallet jack. Candidate will maintain organization of warehouse environment and participate in physical inventory counts. Compensation : $20/hr Benefits (handbook supersedes below if discrepancies exist). Employee receives 2 weeks paid vacation, 1 week of sick leave, and 1 week of personal time accrued throughout the year.. Eligible to participate in company health insurance plan. Company pays ~1/2 of premium. After meeting certain eligibility requirements, employee is eligible to receive mandatory Safe Harbor and discretionary Profit Sharing around 7/15 of each year. Subject to vesting schedule. After meeting certain eligibility requirements, eligible to contribute to company-sponsored, participant-directed, 401k/Roth 401k plan. After meeting certain eligibility requirements, employee is automatically enrolled in disability plan. This is paid by employee, but employee is “grossed up” for this benefit. Eligible to participate in health and child care FSA. Eligible to enroll in identity theft protection at no charge.
Company:
Blackmore And Glunt
Posted:
December 4 2023 on PrismHR Hiring
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More About this Listing: Technical Sales Support Associate, Customer Service
Technical Sales Support Associate, Customer Service is a Customer Service Customer Service Representative Job at Blackmore and Glunt located in Blue Ash OH. Find other listings like Technical Sales Support Associate, Customer Service by searching Oodle for Customer Service Customer Service Representative Jobs.