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Help Desk Support - Tier I
Customer Service · Oneida Technical Solutions · Rome, NYOneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care,...Over 4 weeks ago on ApplicantPoolTools -
IT Helpdesk Associate
Customer Service · Oneida Innovations Group · Verona, NYDuties & Responsibilities : Conducts first line of support for all calls coming into the Call Center. Escalates calls to appropriate support staff in a timely and proficient manner to comply with Service Level Agreements. Effectively communicat...Over 4 weeks ago on ApplicantProTools