Work From Home
Ellicott City, MD
Inbound Customer Service Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, second and third Shift during the week. Becoming a Home Agent offers the comfort and flexibility of working from home with the benefits and security of a well-established company. -Greet inbound callers in a courteous, friendly, and professional manner while keying their product orders into our computer system. -Listen attentively to customer needs/concerns and answer all customer questions. -Stay informed about company offerings and procedures. -Perform other duties as assigned. -Uphold high safety standards. -Great Incentives, Paid Training, Add-On Sales Program, Attendance Incentives, Bonus Pay Program -Up to 40% Off Company Merchandise. Able to attend online training Monday through Friday for 1st two weeks of employment on either 1st or second shift. -Intermediate technical skills. -Strong technical aptitude on computer. -The expertise to quickly navigate through multiple systems while maintaining an upbeat conversation with customers. -Courteous with a strong customer service orientation. -Dependable with attention to detail. -Effective communication expertise. -Must be able to adapt to changes quickly and think conceptually. -Solid problem-solving skills. -Have a distraction free, ergonomically-sound work atmosphere. -Meet all equipment/internet connectivity requirements. -Previous call center or customer service background is preferred but not necessary. Pay is $10 to $30 per hour. To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your requirements and work experience. Please reference agent id code MJOLElizabeth on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 1405XXXXXX.
Mommy Jobs Online
September 21 on Get Customer Service Jobs