Addison Group
This listing was posted on Broadbean.
Tier IT Support Techinican (Legal Services Experience)
Location:
New York, NY
Description:
Location: 5 Days onsite for the first 90 days in One Manhattan West, New York, NY, then switch to 4 days in office, 1 day remote *travel benefits included*Money: 71K-90K AnnuallyGeneral Summary: This position is primarily responsible for maintaining all the firm's workstations, providing audio/visual support, and participating in remote trial setups. They will diagnose and resolve hardware, software, peripheral, and networking issues.ESSENTIAL DUTIES AND RESPONSIBILITIES:· Supporting employees with computer issues, troubleshooting PC operating systems and software· Moving, setting up and shipping computers, peripherals, and printers· Setup new user network accounts (Active Directory, M365, Zendesk)· Provide End User Support (Helpdesk) to employees in all offices on software applications used in the firm· Prepare and support remote trials "Road Show" equipment· Maintain and track inventory for base office· Assist with software installations/troubleshooting· Participate in on-call rotation with other members in IT Department· Other duties as assignedESSENTIAL KNOWLEDGE. SKILLS AND ABILITIES:· College degree or equitant technical training· Requires one to two years related experience· Windows 10/11 and Office 365 certifications preferred· Experience programming in VBA or other programming languages preferred· A good understanding of Windows Operating system to include:o Making changes to the Windows registryo Device driverso TCP/IP Networking configurationo User personalizationo Securityo Networking· Ability to troubleshoot issues with mobile devices such as iPhones/iPads and Androids· Experience troubleshooting local and network printing, e-mail, connectivity, remote access, and hardware issues· Ability to log, assign, prioritize, and escalate issues as appropriate· Experience managing uses in Active Directory preferred· Strong end user communication skills· Strong interpersonal skills· Ability to work under strict deadlines· Able to travel to remote offices as needed· Able to work overtime when needed· Must be able to lift/carry 25 lbs.Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-009
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Broadbean
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Tier IT Support Techinican (Legal Services Experience)
Tier IT Support Techinican (Legal Services Experience) is a Technology IT Specialist Job at Addison Group located in New York NY. Find other listings like Tier IT Support Techinican (Legal Services Experience) by searching Oodle for Technology IT Specialist Jobs.
Tier IT Support Techinican (Legal Services Experience) is a Technology IT Specialist Job at Addison Group located in New York NY. Find other listings like Tier IT Support Techinican (Legal Services Experience) by searching Oodle for Technology IT Specialist Jobs.