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Technical Support Supervisor
Location:
Arlington, VA
Description:
A company is looking for a Technical Support Supervisor to lead their global Tier 2 Support team. Key Responsibilities Manage and mentor Tier 2 support team members, ensuring performance accountability Oversee workload distribution and resource planning for the support team Act as an escalation point for complex customer issues and collaborate with internal teams to resolve them Required Qualifications Bachelor's degree in computer science, Information Technology, or a related field preferred Minimum three years of experience in software troubleshooting or technical support Demonstrable experience in leading technical teams Experience working in a global team with a distributed workforce Ability to learn new technologies and adapt in a high-pressure environment
Company:
Virtualvocations
Posted:
November 7 on TopUSAJobs
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More About this Listing: Technical Support Supervisor
Technical Support Supervisor is a Technology Technical Support Job at Virtualvocations located in Arlington VA. Find other listings like Technical Support Supervisor by searching Oodle for Technology Technical Support Jobs.
Technical Support Supervisor is a Technology Technical Support Job at Virtualvocations located in Arlington VA. Find other listings like Technical Support Supervisor by searching Oodle for Technology Technical Support Jobs.