Technical Customer Service Representative (Technical Sales Coordinator)
Location:
Mississauga
Description:
About the Voith Group The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 21,000 employees, sales of € 4.9 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe. For the Voith Turbo Canada team, we are currently searching talents for the position of: Technical Customer Service Representative (Technical Sales Coordinator) Mississauga, Ontario Department: Inside Sales & Operations, Industry Reports To: Managing Director, Manager of Operations Summary Support internal and external customers with quoting, order entry, project management and purchasing in a demanding customer service-oriented environment Provide interface between customers, outside sales, service and operations teams Responsibilities Customer Service: Support customers via phone or email with technical questions, troubleshooting, RFQs and all other inquiries Coordinate with suppliers or internal teams (locally / internationally) in order to effectively and expediently support customer inquiries Provide spare parts, units and service (in-house & field) quotes to customers Project Management: Accurate and detailed order entry in ERP system (Navision) of spare parts, units and service order s Manage all open orders in order to maintain or exceed the customer’s delivery dates, quality and technical expectations Create and expedite purchase orders for inventory and order demands in order to minimize delays Technical: Create or modify CAD drawings for machined components Adjust existing CAD Drawings based on customer requirements Coordinating assembly of components to produce new units Quality Control of units & customized parts: incoming and outgoing Operations: Conduct 6S audit and facility maintenance initiatives Support with. Visit ListedBuy for more information.
Company:
Voith Group
Posted:
October 21 2023 on ListedBuy
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More About this Listing: Technical Customer Service Representative (Technical Sales Coordinator)
Technical Customer Service Representative (Technical Sales Coordinator) is a Customer Service Customer Service Representative, Sales Coordinator Job at Voith Group located in United States. Find other listings like Technical Customer Service Representative (Technical Sales Coordinator) by searching Oodle for Customer Service Customer Service Representative, Sales Coordinator Jobs.
Technical Customer Service Representative (Technical Sales Coordinator) is a Customer Service Customer Service Representative, Sales Coordinator Job at Voith Group located in United States. Find other listings like Technical Customer Service Representative (Technical Sales Coordinator) by searching Oodle for Customer Service Customer Service Representative, Sales Coordinator Jobs.