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Software Support Specialist
Location:
Bridgeport, CT
Description:
A company is looking for a Software Support Specialist (StorEdge Product). Key Responsibilities Handle and register incidents received through various channels and classify them based on severity and priority Collaborate with senior engineers on complex cases and escalate issues as necessary Provide exceptional customer care and assist in training new support team members Required Qualifications Bachelor's degree in Business Applications, Computer Science, or a related field is desired At least 2 years of product support experience, preferably in a technical support position Experience utilizing CRM systems Computer/IT Certification is a plus or equivalent years of work experience Intermediate knowledge of desktop OS, network communication, and web services is preferred
Company:
Virtualvocations
Posted:
November 5 on TopUSAJobs
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More About this Listing: Software Support Specialist
Software Support Specialist is a Work at Home Support Worker Job at Virtualvocations located in Bridgeport CT. Find other listings like Software Support Specialist by searching Oodle for Work at Home Support Worker Jobs.
Software Support Specialist is a Work at Home Support Worker Job at Virtualvocations located in Bridgeport CT. Find other listings like Software Support Specialist by searching Oodle for Work at Home Support Worker Jobs.