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Service Delivery Manager
Location:
Warren, MI
Description:
A company is looking for a Service Delivery Manager responsible for ensuring high-quality service delivery to clients. Key Responsibilities: Act as the primary point of contact for assigned clients, managing expectations and service inquiries Oversee the end-to-end delivery process, ensuring timely and quality service delivery Monitor SLA adherence and collaborate with internal teams to resolve technical issues Required Qualifications: Bachelor's degree in Business, Information Technology, or a related field 5+ years of experience in service delivery, customer success, or account management in the tech industry Strong understanding of service delivery frameworks, such as ITIL Proficiency with CRM and project management tools (e.g., ServiceNow, Jira, Salesforce) Experience in SaaS, cloud services, or technology-focused service models is preferred
Company:
Virtualvocations
Posted:
October 30 on TopUSAJobs
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More About this Listing: Service Delivery Manager
Service Delivery Manager is a Business Opportunities Delivery Manager Job at Virtualvocations located in Warren MI. Find other listings like Service Delivery Manager by searching Oodle for Business Opportunities Delivery Manager Jobs.
Service Delivery Manager is a Business Opportunities Delivery Manager Job at Virtualvocations located in Warren MI. Find other listings like Service Delivery Manager by searching Oodle for Business Opportunities Delivery Manager Jobs.