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Senior Living Customer Care Agent | Senior Living Customer Care in Customer Service Job at Mommy J1

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Senior Living Customer Care Agent

Location:
Coram, NY
Description:

Mommy Jobs On-line Agents on the Senior Living Program will offer customer service by answering incoming and placing outbound calls from/to a direct recipient or family member, assisting with providing access to a local Senior Living Advisor based on their specific wants and needs. Contractors will be responsible for placing outbound calls to family members who have recently inquired on-line regarding their placement services, and will also place follow-up calls with the recipient or family member to see if the familys needs have changed and if they are at a place where they should be re-engaged with their Senior Living Advisor. All calls will be with a direct recipient or family member, assisting with access to a local Senior Living Advisor based on specific needs of the caller. Requirements Superior Customer Service: Contractors must have a positive and professional demeanor and rapport-building skills to help callers feel comfortable, with responsive customer service to provide white glove service. Outstanding communication expertise: Contractors need excellent spoken communication to handle inbound calls to help callers through the process with a Senior Living Advisor. Sales Skills: Contractors will encourage callers to proceed to a Senior Living Advisor for further ability on senior care needs. Tech Savvy Multi-tasker: Contractors must be able to speak with callers while navigating through multiple systems, entering vital details to create a client profile. Flexibility & Availability: Contractors must be able to provide at least twenty hours per week on this program during the clients operating hours. Contractors on the Senior Living Program will need to successfully pass a experience investigation to work this program. The experience investigation will consist of a social security number verification, national sex offender registry report and a criminal history check. Pay: $15.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLSara when you register on-line. If you have further questions please contact us at one (405) 418 - XXXX. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote
Company:
Mommy Jobs Online
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More About this Listing: Senior Living Customer Care Agent
Senior Living Customer Care Agent is a Customer Service Senior Living Customer Care Job at Mommy Jobs Online located in Coram NY. Find other listings like Senior Living Customer Care Agent by searching Oodle for Customer Service Senior Living Customer Care Jobs.