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Seasonal Retail Commission Sales, Full Time: South Hills Village | Retail Worker in Retail Job at 1

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Seasonal Retail Commission Sales, Full Time: South Hills Village

Pittsburgh, PA

Job summary: The Seasonal/Temp Draw Commission Sales Associate is responsible for providing outstanding customer service, and demonstrating superior product knowledge to customers during periods of high volume. To create a shopping background that will make the customer feel welcome and comfortable. The associate is also responsible for fulfillment and performing other duties as necessary. Macy s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Information on Macy's schedule options are available during the interview process. Required functions: Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy s tablet app. Proactive in assisting customers who are using devices to shop and compare, whether Macy s devices or their own. Assist customers in all aspects of total store fulfillment and have the expertise to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. Provide an exceptional customer background by ensuring the customer is always the priority. Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area. Handle all returns courteously and professionally. Determine customer needs based on personal features and other customer preference related factors. Demonstrate knowledge of store products and services to build sales and minimize returns. Suggest additional merchandise to compliment customer selection. Offer to call other locations if merchandise is unavailable within store. Offer to put purchase on customer s Macy s charge account toward the end of the shopping background. Reinforce customer s selection and package merchandise with care. Invite customers to come back and thank them by name whenever possible. Maintain a professional attitude with sincerity and enthusiasm reflecting Macy s commitment to our customer-the most important person in our stores. Be knowledgeable of and perform sales support functions related to POS procedures. Develop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. Be aware of current promotional events and sales. Maintain department recovery standards; including fitting room go back standards, if applicable. Adhere to Asset Protection and inventory control and compliance procedures. Perform other duties as necessary. Follows shortage programs and procedures. Perform these functions in an efficient manner, as directed by the Supervisor. Regular, dependable attendance and punctuality. Requirements: Education/Background: No specific educational accomplishment is required. No background is required. Communication expertise: Outstanding written and oral communication expertise. Expertise to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Reasoning Expertise: Self-starter, able to work autonomously and as part of a team and must have good time management. Physical requirements: This position involves constant moving and standing. Involves standing for at least 2 consecutive hours. Involves lifting at least 30 pounds. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: Must be able to collaborate and function as part of a team. Possess a strong sense of urgency. Must enjoy meeting and interacting with customers. Possess a thirst for learning. Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This position overview is not all inclusive. In addition, Macy s, Inc. reserves the right to amend this position summary at any time. Macy s is an Equal Opportunity Employer, committed to a diverse and inclusive working atmosphere. Macy s, Inc. including Macy s and Bloomingdale s will consider for employment candidates who are qualified with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. nine . Associated topics: account coordinator, clientele, courteous, customer service, manner, sales, sales associate, sell, showroom, solicit
November 19 on Jobs2Careers
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More About this Listing: Seasonal Retail Commission Sales, Full Time: South Hills Village
Seasonal Retail Commission Sales, Full Time: South Hills Village is a Retail Retail Worker Job at Macys located in Pittsburgh PA. Find other listings like Seasonal Retail Commission Sales, Full Time: South Hills Village by searching Oodle for Retail Retail Worker Jobs.