Iron Mountain Incorporated (NYSE: IRM), founded in 1951 and ranked as a Forbes 2018 America’s Best Employers, is the global leader for storage and details management services. Trusted by more than 225,000 organizations around the world, Iron Mountain stores and protects billions of valued assets, including critical business details, highly sensitive data, and cultural and historical artifacts. Providing solutions that include details management, digital transformation, secure storage, secure destruction, data centers, cloud services and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Visit www.ironmountain.com for more details.ResponsibilitiesOur Release of Details Specialist are the face of Iron Mountain and enjoy all the benefits of a career! See the details below.Competitive compensation/Quarterly Performance BonusCompetitive Benefits Package/401K w/ Company MatchEmployee Stock Purchasing ProgramReferral BonusesTuition Reimbursement2 Weeks Paid Vacation, seven Paid HolidaysMedical, Dental, Vision Benefits available immediatelySALARY: $14.00.HOURS: Monday – Friday 8:30am – 5:00pmLOCATION: 5905 N Waldo Road, Gainesville FL 32609JOB SUMMARY: Process all requests for release of details by locating and retrieving the corresponding protected health info in a timely and efficient manner and as prescribed by Iron Mountain policies and procedures. Safeguard and protect the patient’s privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines and Iron Mountain policy.Reproduce the requested info according to Service Level Agreement timeframes and in accordance with the authorization and/or legal requirements (e.g., subpoena) and methodology established by the customer or Iron Mountain Record Center (i.e., fax, scan, photocopy).Identify the status type for the request for details (walk-in, fax request, pre-payment) and enter pertinent data into the release of details tracking application.Verify the accuracy and quality of reproduced work and data entry prior to providing details to the requestor. Ensure that work is performed in accordance with federal and state statutes.Generate cover letters (based on the status type), pre-payment notices and invoices and mail info to the requestor. Upon receipt of payment or pre-payment from the requestor, finalize the request in the tracking application and process payment according to Iron Mountain policy.Utilize a variety of computer systems (from the facility and Iron Mountain) and maintain procedural consistency as delineated by the facility and/or Iron Mountain Record Center.Perform other duties as assigned.RequirementsDemonstrated expertise to maintain a high-level of confidentiality regarding patient details. Knowledge of HIPAA preferred.High comfort level with computer programs and software. Proficiency with data entry functions.Strong organizational and people skills; attention to detail and the expertise to multitask.Solid oral and written correspondence abilities.Must be able to interpret Iron Mountain Release of Info Guidelines for validation of all ROI requests received.Position may be on site at a record center or medical facility.Service Level Agreements with the customer require that work be processed within set timeframes.Resources on site at a medical facility may interface with a variety of 3d parties including patients, physicians, HIM staff and walk-in ROI requestors.Answer all routine customer inquiries in an efficient and effective manner.Contact customers when problems arise, as appropriate and in accordance with Iron Mountain policy.Licenses & Certifications Required: Credentialed resources (e.g. Registered Health Details Technician (R.H.I.T.)) must maintain continuing-ed requirements to retain credentials.Education/Background: High-school certificate or GED required/ associate’s degree preferred/ R.H.I.T. desired .A min of 1-three years working in a hospital environment or medical background/records management requirements required.Compliance Obligations:It is the responsibility of every Iron Mountain employee:to comply with all applicable laws, rules, regulations, and company policiesto exhibit ethical behavior in accordance with our Code of Ethics and Business Conductto complete required training within the allotted time frameEvery Iron Mountain employee has an obligation to promptly report issues and violations.Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
October 18 on Professional Diversity Network