This listing was posted on Jobvertise.
Principal Technical Support Engineer
Location:
Chicago, IL
Description:
Job Duties: Take ownership of customer issues to resolution, including troubleshooting, internal communication and providing meaningful feedback regularly. Assist with troubleshooting integrations involving third-party APIs and implementation of other products. Liaise and partner with the internal teams on escalated technical issues, product roadmap changes, and new features. Provide feature explanation and implementation best practices. Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community. Maintain testbed systems to facilitate faster case resolution. Handle queries and problems of all MuleSoft Anypoint products covering on-prem, Cloud, and Hybrid models while delivering outstanding service for MuleSoft customers. Research new technologies including APIs, Web Services, Transports such as . Minimum Requirements: Masters degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in a related field, OR Bachelors degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in a related field. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) Tokenization; (2) Rest and Soap web services; (3) Oracle Database; (4) Linux and Windows; (5) Hibernate; (6) Spring; (7) MySQL database; (8) Debugging network issues; (9) Service Gateway; and (10) API Management. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Submit a resume to Job# 18-3975/ JR267411 via the Salesforce Careers webpage: rb.gy/avqrw or by email at: Salesforce is an Equal Opportunity & Affirmative Action Employer.
Posted:
October 24 on Jobvertise
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More About this Listing: Principal Technical Support Engineer
Principal Technical Support Engineer is a Technology Technical Support Engineer Job located in Chicago IL. Find other listings like Principal Technical Support Engineer by searching Oodle for Technology Technical Support Engineer Jobs.
Principal Technical Support Engineer is a Technology Technical Support Engineer Job located in Chicago IL. Find other listings like Principal Technical Support Engineer by searching Oodle for Technology Technical Support Engineer Jobs.