Pharmacy Technician, Specialty Pharmacy
Under the supervision of a specialty pharmacist, assists in accurately inputting and fulfilling specialty drug orders, making and receiving outbound and inbound calls, processing timely refills, and maintaining current patient records.Reports to: Mgr, Specialty PharmacyDepartment: Pharmacy-RX-SpecialtyPosition Location: 4110 George Rd Tampa, FL 33634Required functions:Input new patient demographics and prescription data info into the pharmacy processing system.Adjudicate 3rd party claims and resolve rejections by coordinating with health plans and providers when necessary.Following protocols for sterile and safe fulfillment practices and under the supervision of a specialty pharmacist; mix pharmaceutical preparations, fill bottles with prescribed tablets and capsules, prepare drug labels, and clean equipment using proper methods.Maintain an organized, clean and appropriately stocked/equipped work space to ensure a continued and efficient productivity.Answers/conducts inbound and outbound phone calls, identify medical issues and refer to pharmacists when necessary.Receive, update and stock incoming inventory.Place periodic inventory reorders through various vendors and manufacturers, and establish and maintain appropriate inventory levels (PAR) for all new items.Monitor the transit of all shipped packages and take timely actions to resolve all exceptions encountered.Maintains up to date knowledge of specialty medications and their best handling practices (e.g. stability conditions, common ship-to locations based on therapy types, when to look out for concomitant medications, etc.).Enroll patients into specialty clinical programs.Capture clinical data and input into various databases.Perform regular and comprehensive patient chart reviews (both paper and electronic) to ensure accuracy and completeness of data collected.Partner with specialty clinicians to ensure appropriateness of therapies adhering to manufacture and state protocols.Maintain HIPAA standards and confidentiality of protected health info.Complete mandatory training and remain compliant with FDA regulations relating to the dispensing of high risk medications.Performs special projects as needed. Additional Responsibilities:Applicant Education:Required A High-school or GEDPreferred Other Associate or Bachelor's degree Applicant Background:Required two years of background in pharmacy operations, managed care, hospitals and /or retail environments; background in specialty or home infusion pharmacy is highly desirable but not required Applicant Skills:Advanced Demonstrated interpersonal/spoken communication expertiseAdvanced Demonstrated written correspondence abilitiesIntermediate Other Background in the use of pharmaceutical referencesIntermediate Other Background in evaluating details from both oral and written sources, pharmaceutical references and report details to pharmacistsIntermediate Other Expertise to identify clinical issues throughout all steps of prescription filling process and communicate to pharmacists Licenses and Certifications:A license in 1 of the following is required:Preferred Certified Pharmacy Technician (CPhT)Required Other Registered Pharmacy Technician Computer skills:Preferred Beginner WordPreferred Intermediate ExcelPreferred Beginner Microsoft Outlook Languages:About usHeadquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approx 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more info about WellCare, please visit the company's web siteat www.wellcare.com. EOE: All candidates who are qualified shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic details, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Wellcare Health Plans
August 9 on Professional Diversity Network