Part-Time Receptionist - Campus - Cathedral Commons | Receptionist in Clerical Job at The Washington Ballet in Washington DC | 7439911265

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Part-Time Receptionist - Campus - Cathedral Commons

Location:

Washington, DC

Description:

Department: The School Position Title: Part-Time Receptionist at Cathedral Commons Reports to: Assistant Manager, NW Campus - Cathedral Commons Classification: Part-time, Non-Exempt Hourly Rate: $17.50/hr Location: Cathedral Commons: 3308 Wisconsin Ave NW. Washington DC 20016 Position Description: The Part-Time Receptionist at The Washington Ballet, Cathedral Commons serves as the first point of contact for students, parents, visitors, and staff. This position plays a key role in ensuring a positive and welcoming environment by managing the front desk, answering inquiries, and providing administrative support to various departments. The ideal candidate will be organized, personable, and able to manage multiple tasks in a fast-paced environment. Key Job Duties: Front Desk Operations: Warmly greet and direct students, parents, and visitors, maintaining a welcoming and professional atmosphere at all times. Communication Management: Handle incoming phone calls and emails promptly, addressing inquiries or directing them to the appropriate team member or department. Administrative Support: Assist with data entry, maintain student records, organize files, and distribute necessary information to staff, students, and parents. Class Registration Assistance (Mindbody Online): Guide students and parents through the registration process for adult classes, including form completion, payment processing, and schedule inquiries. Facility Oversight: Ensure the lobby area is clean, organized, and well-maintained. Report any facility or operational issues to the relevant department. Class Schedules and Event Information: Stay updated on daily class schedules, teacher availability, and special events to provide accurate information to students and parents. Attendance Tracking: Monitor student check-ins for adult classes, ensuring attendance records are accurate and up to date. Technical Assistance: Be familiar with the technical equipment used in the lobby and studios (e.g., sound systems, TVs, computers), and assist staff and students with its use. Safety and Security: Monitor building access to ensure only authorized individuals enter, and enforce security protocols for the safety of students, staff, and visitors. Creative Problem Solving: Identify and implement creative solutions when challenges arise, ensuring smooth daily operations. Policy Enforcement: Ensure students and parents adhere to company policies, addressing any issues in a professional manner. Diversity and Inclusion Support: Contribute to fostering a work culture that values Diversity, Equity, Inclusion, and Belonging (DEIB) through everyday interactions and duties. Other Duties as Assigned: Take on additional tasks as directed by the supervisor or leadership team. Experience, Skills and Knowledge: High school diploma or equivalent preferred. Previous receptionist or customer service experience preferred. Strong interpersonal and communication skills, both written and verbal. Ability to multitask and remain calm in a busy environment. Excellent Computer skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook), Google Suite (Drive, Docs, Sheets) and other relevant software. Knowledgeable of our management systems (Mindbody and ACTIVE) or willing to learn. Excellent organizational skills and attention to detail. Friendly, approachable demeanor with a passion for creating a positive atmosphere. Interest or experience in the dance or performing arts industry is a plus. Non-Discrimination The Washington Ballet is committed to workplace diversity and inclusion. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Benefits Paid Sick Leave Free adult drop-in dance classes Complementary tickets to TWB performances Required Working Hours: This position requires flexibility in working hours, including availability for evening and weekend shifts. Application Instructions Please submit your resume, cover letter, and three references. We encourage all interested applicants to apply even if they do not feel they meet 100% of the qualifications. We are dedicated to considering a wide array of candidates including those with non-traditional background and experience in the performing arts. Please use your cover letter to elaborate on what you hope to bring to this role and how your prior experience has prepared you for this opportunity. About The Washington Ballet Celebrating its 80th year as an organization, The Washington Ballet grew out of the success of The Washington School of Ballet, founded and directed for years by legendary dance pioneer Mary Day. Today, The Washington Ballet's mission is threefold: To bring the joy and artistry of dance to the nation's capital and the world's stage through the professional presentation of the best in classic and contemporary ballet; To provide the highest caliber of dance training through a preeminent school of ballet; and to serve and involve the entire community through extensive dance education and community engagement programs.

Company:

The Washington Ballet

Posted:

November 6 on ApplicantPRO

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Part-Time Receptionist - Campus - Cathedral Commons | Receptionist in Clerical Job at The Washingt1

Part-Time Receptionist - Campus - Cathedral Commons

Visit Our Partner Website