This listing was posted on The Resumator.
Part Time Patient Service Representative
Location:
Wilmington, DE
Description:
Simon Eye and Center for Advanced Eye Care are partner practices with a combined 27 Optometrists, 8 Ophthalmologists, and 150 staff serving patients across the state of Delaware and in Pennsylvania with locations in West Chester and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff. As the initial point of contact for Simon Eye, the Patient Service Representative is responsible for developing a positive relationship with and providing a WOW experience for our patients. In this role, you will be an integral part of a team committed to delivering the high level of customer service and patient centered care that have made Simon Eye the most trusted provider of eye care in Delaware. What You'll Do: Respond to incoming patient phone calls, keep accurate records of patient interactions and transactions Schedule patient appointments, including outbound annual appointment reminders Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed Perform patient verifications Contact patients via telephone to confirm upcoming appointments What You’ll Need: At least 2 years of experience providing exceptional customer service, preferably in a call center and/or medical environment Ability to understand and communicate patient insurance and other information in a clear and professional manner Ability to work quickly and accurately while maintaining a positive patient experience. Proficiency in using computer databases including typing accuracy High level of professionalism and self-motivation Ability to work 20 - 30 hours per week (schedule will be 11:30 a.m. - 3:00 p.m. on set days during the week which will be determined by manager) including 1-2 Saturdays per month (9a - 3pm) About Us We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life . We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades! Powered by JazzHR
Company:
Simon Eye Associates
Posted:
October 30 on The Resumator
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More About this Listing: Part Time Patient Service Representative
Part Time Patient Service Representative is a Nurse & Healthcare Patient Service Representative Job at Simon Eye Associates located in Wilmington DE. Find other listings like Part Time Patient Service Representative by searching Oodle for Nurse & Healthcare Patient Service Representative Jobs.
Part Time Patient Service Representative is a Nurse & Healthcare Patient Service Representative Job at Simon Eye Associates located in Wilmington DE. Find other listings like Part Time Patient Service Representative by searching Oodle for Nurse & Healthcare Patient Service Representative Jobs.