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MyChart Customer Support Representative
Location:
Olympia, WA
Description:
A company is looking for a MyChart Customer Support Representative to assist patients with account activation and navigation of the MyChart Portal. Key Responsibilities Serve as the first point of contact for customers via phone, chat, and ticket submissions Utilize knowledge base resources to troubleshoot and resolve customer inquiries Maintain performance metrics while providing excellent customer service Required Qualifications, Training, and Education Previous experience with Electronic Healthcare Record (EHR) systems preferred Experience in a healthcare setting, such as a medical assistant or central scheduler, preferred Strong PC skills and ability to troubleshoot relevant issues High School diploma or GED required 1 year of experience supporting MyChart is a plus
Company:
Virtualvocations
Posted:
November 7 on TopUSAJobs
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More About this Listing: MyChart Customer Support Representative
MyChart Customer Support Representative is a Business Opportunities Customer Support Specialist Job at Virtualvocations located in Olympia WA. Find other listings like MyChart Customer Support Representative by searching Oodle for Business Opportunities Customer Support Specialist Jobs.
MyChart Customer Support Representative is a Business Opportunities Customer Support Specialist Job at Virtualvocations located in Olympia WA. Find other listings like MyChart Customer Support Representative by searching Oodle for Business Opportunities Customer Support Specialist Jobs.