Michael Kors, Las Vegas Premium North, Sales Associate / Mandarin Translator
Las Vegas, NV
Position details Posted at 2019-07-15 07:00:00 R_723106 MAIN JOB OBJECTIVE To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives. ESSENTIAL POSITION ASSIGNMENTS SALES GENERATION • Meet sales goals • Utilize the elevated levels of sales and service to maximize sales performance • Demonstrate an in-depth knowledge of the merchandise • After closing a sale, monitor all information including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction • Comply with all sales related policies and procedures • Maintain a keen interest in the fashion industry and market trends CUSTOMER SERVICE • Provide the highest level of customer service • Build and maintain repeat clientele; utilize client book • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction OPERATIONS • Keep selling floor and merchandise neat, organized and stocked • Assist in the maintenance of all inventory in the stockroom and on the selling floor • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork. • Participate in inventories • Comply with all Point-of-Sale policies and procedures • Properly execute all relevant register functions • Adhere to work schedule, inclusive of time and attendance • Participate in all relevant training and development seminars, programs and meetings as directed by store management WORK BACKGROUND Min two years retail background. Mandarin / English Multi-lingual background preferred.
September 10 on ZipRecruiter