This listing was posted on ApplicantPRO.
Member Contact Center Representative (Part-Time)
Location:
Cleveland, OH
Description:
Firefighters Community Credit Union of Cleveland, OH is seeking a Member Contact Center Representative (Part-Time) to join our team. Are you a self-starter with banking experience who is interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on! Our Member Contact Center Representatives earn a competitive wage , depending on experience. Our part-time teammates enjoy all federal holidays off with pay, 401(k) plan with company match, and personal time. This is a credit union call center where there is no cold calling required! If this sounds like the financial industry service opportunity that you've been looking for, apply now! Responsibilities As a Member Contact Center Representative at our Member Contact Center located on St. Clair Avenue in Cleveland, your day is spent answering incoming calls, chats, and emails regarding member accounts. You thrive in a fast-paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction. You'll assist member with: Basic banking tasks including looking up account info, posting transfers, processing card orders, and processing wire transfers Education on products and services that we offer including banking services, IRAs, and loans Uncovering needs and cross-selling financial products QUALIFICATIONS FOR A MEMBER CONTACT CENTER REPRESENTATIVE Proficiency with technology including computers, tablets, and general office equipment Ability to pass a credit and criminal background check Fantastic customer service skills Previous credit union or banking experience is preferred Previous sales experience is preferred Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. WORK SCHEDULE This position typically works 20 to 25 hours a week within the contact center hours of operation. The contact center hours include 7:45am to 5:15p Monday, Tuesday, Friday; 7:45am - 4:15pm on Wednesday, 7:45am - 6:15pm on Wednesday, and 8:15am -1:15pm on Saturday . ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this Member Contact Center Representative (Part-Time) position, please apply at the link provided! Job Posted by ApplicantPro
Company:
Firefighters Community Credit Union
Posted:
November 7 on ApplicantPRO
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More About this Listing: Member Contact Center Representative (Part-Time)
Member Contact Center Representative (Part-Time) is a Customer Service Member Contact Center Job at Firefighters Community Credit Union located in Cleveland OH. Find other listings like Member Contact Center Representative (Part-Time) by searching Oodle for Customer Service Member Contact Center Jobs.
Member Contact Center Representative (Part-Time) is a Customer Service Member Contact Center Job at Firefighters Community Credit Union located in Cleveland OH. Find other listings like Member Contact Center Representative (Part-Time) by searching Oodle for Customer Service Member Contact Center Jobs.